Tupande Soko Chief of Staff

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

As the Soko Chief of Staff (CoS) you will provide execution support to the Market Access Director, coordinate team-wide communications, and propel special projects. To succeed in this role, you will need to excel as a generalist and be intrinsically motivated by results.

Responsibilities

Strategic Projects & Execution:

• Collaborate with the Director of Market Access and senior leadership to develop and implement strategies that align with Tupande's business objectives and improve operational efficiency

• Lead time-bound initiatives directly for the Soko MD (e.g., new product launches, investor/partner engagements, organisational restructuring)

• Step in as project lead on critical initiatives where leadership bandwidth is limited

• Provide analytical support for new business opportunities or expansion decisions

Cross-Functional Coordination:

• Collaborate with Soko's support teams, Finance, Procurement, Sales, and Processing to identify and resolve cross-functional bottlenecks that affect service delivery, growth, or impact

• Work with customer-facing teams to ensure customer service standards are maintained, using feedback and data to identify areas for improvement

Reporting & Performance Tracking:

• Manage OKR design and tracking, KPI reporting, and provide regular updates to senior management on operational performance and customer experience metrics

• Establish and maintain an effective operational control environment that promotes ethical and responsible behaviour through integrated processes

Team Management & Talent:

• Support direct reports on their professional development and daily work

• Build the team through strategic hiring

• Act as a liaison between customer-facing staff and senior leadership for team updates, planning, and feedback

Process Improvement:

• Identify and streamline bottlenecks in internal operations and manage the tracking of key departmental controls.

Career Growth and Development

We have a strong culture of constant learning, and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical skills: Specialized knowledge and expertise required to perform job duties.

• Strong project management and organizational skills.

• Advanced Microsoft Excel and PowerPoint (or Google Suite equivalents).

• Excellent writing, communication, and presentation skills.

• Data analysis and performance management systems.

Knowledge: Study of relevant documentation

• Business operations, supply chain, and agribusiness experience

• Understanding of East African agricultural markets and smallholder farmer dynamics.

• Familiarity with One Acre Fund’s operating model and Soko’s approach to farmer impact, new value chains, etc.

Preferred Start Date

As soon as possible

Job Location

Kenya

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Kenya.

Application Deadline

01 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.