Treasury Operations and Accounts Administrator

Role Overview

This is an entry-level role within the Treasury Operations team, designed to support daily operational and administrative processes under close supervision. The role focuses on accurate task execution, client service support, and developing foundational knowledge of treasury and financial services operations.

The successful candidate will follow established procedures, contribute to service delivery standards, and build capability in financial operations over time.

Core Responsibilities

Execute routine operational and administrative tasks in line with defined procedures and checklists

Support client service processes, including handling queries and assisting with service requests

Prepare and maintain basic reports, records, and documentation

Perform simple reconciliations and data checks with a high level of accuracy

Communicate with internal teams and clients in a clear and professional manner

Escalate non-routine issues to senior team members

Maintain adherence to service level agreements (SLAs) and quality standards

Core Capabilities

Ability to follow structured processes and execute tasks accurately

Clear written and verbal communication skills (including professional email drafting)

Basic numerical proficiency and comfort working with data

Strong attention to detail and ability to identify discrepancies

Organised and methodical approach to task management

Ability to work reliably within a supervised, process-driven environment

Basic computer literacy, including the ability to work with standard business software

Domain / Industry Exposure (Advantageous, Not Mandatory)

Exposure to financial services or client service environments

Basic understanding of financial operations or transaction processing

Introductory knowledge of treasury or financial market concepts

Tools & Platforms

Experience using standard office and productivity tools to manage documents, spreadsheets, and communication

Familiarity with systems used for reporting, reconciliation, or data capture is beneficial but not required

Experience & Qualifications

Minimum: Matric (Mathematics preferred)

Preferred: Diploma in Finance, Banking, Business Administration, or related field

Experience:

Approximately 1–3 years of experience in a client service or administrative environment

Financial services exposure is advantageous but not essential

Additional Requirement:

Clear criminal record

Behavioural Profile

Accountability: Reliable, task-focused, and committed to delivering accurate work

Learning Orientation: Open to feedback and motivated to develop new skills

Resilience & Composure: Able to remain calm and consistent under routine pressure

Collaboration: Works well within a team and supports shared objectives

Attention to Detail: Careful, structured, and quality-focused in execution

Adaptability: Willing to learn and adjust to new processes or requirements

Ideal Profile

An early-career professional who is dependable, detail-oriented, and eager to build a career in financial operations. The ideal candidate is comfortable working within structured environments, takes pride in accuracy, and is motivated to learn and grow within the treasury domain.