Travel Operations Administrator

About

SailGP is the world’s most exciting racing on-water. The annual, global championship – established in 2018 and about to head into its’ 5th season – features national teams battling in short, intense races at iconic stadium-style venues across the globe.

The high-tech, high-speed action features the sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 100 km/h who compete for the sport's top prize money, with US$4.3 million at stake over the season.

SailGP also races for a better future, championing a world powered by nature. In 2020, SailGP set a new standard as the first climate positive sports and entertainment property and began delivering actions and innovations that advance the global adoption of clean energy. Underpinning the organization’s purpose-driven agenda is a diversification of the league, with the goal of immediately progressing gender and racial equity and inclusivity.

SailGP is a global organization with defined values that shape the culture of its diverse team: deliver quality, break boundaries, make an impact, stand together and strike a balance.

Job Summary:

Provides administrative support across Travel Operations, ensuring systems, communications, financial processes, and data are managed accurately and efficiently across event and non-event travel activity.

Key Responsibilities:

Travel Inbox Management

Manage the central travel inbox

Triage incoming queries and respond where appropriate

Route queries to the relevant coordinator and track responses where required

Communications

Issue all traveller communications, including travel details, pre-event information, and updates

Schedule and distribute communications in line with agreed timelines

Maintain and update communication templates to ensure consistency across all events

Data & Systems Management

Maintain accurate traveller data across all platforms and systems

Manage traveller profiles, including passport and visa tracking

Set up events and maintain data within relevant systems and tracking tools

Ensure all travel data is accurate, up to date, and aligned across systems

Immigration & Documentation Support

Track and log immigration requirements across events

Support the preparation of visa documentation, including invitation and support letters

Assist with the creation and maintenance of immigration guidance and supporting documentation

Financial & Procurement Administration

Manage the Gatekeeper process for Travel Operations

Raise, track, and maintain purchase orders in line with approved budgets

Monitor purchase order status and proactively chase approvals and progress

Support the coordination of contract documentation and ensure timely execution

Maintain accurate records of all financial and contractual documentation

Reporting & Administration

Support the preparation of post-event reporting data

Maintain tracking logs for bookings, changes, and traveller activity

Manage central documentation, including shared drives and internal systems

Support the continuous improvement of Travel Operations processes and documentation

About You

Highly organised with strong attention to detail and accuracy

Able to manage multiple tasks and priorities in a fast-paced environment

Strong administrative skills with a structured and methodical approach to work

Confident managing data, systems, and documentation with a high level of accuracy

Clear and professional written and verbal communication skills

Proactive and responsive, with the ability to follow up and track tasks through to completion

Comfortable working as part of a small team and supporting multiple stakeholders

Able to work to deadlines and maintain consistency across a high volume of activity

Positive, reliable, and adaptable approach to work

Key Expectations

Live SailGP's values and contribute to a positive culture.

Champion an inclusive environment where diversity is valued.

Actively contribute to the continuous improvement of travel processes and procedures, ensuring they remain relevant and effective.

Location:

London, United Kingdom

SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.