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Transportation Supervisor/ Router

Confidential

Duluth, Georgia permanent

Posted: March 17, 2026

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Job Description

General Summary:

 

The person in this position will handle routing & supervisory functions of the Transportation Department along with other related duties as needed.

  

An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Skills and Knowledge:

Good working knowledge of the following: rules of effective English usage and proper grammar; personal computer operations and related business software; ethical conduct principles associated with the handling of confidential information and materials; knowledge of Baily International Of Atlanta Corporation and JT imports Operating Company including policies, procedures and business operations.

Demonstrated ability to plan and organize your own work activities.

Ability to analyze and disseminate numerical data; manage work time efficiently; follow procedures and policies; perform basic mathematical calculations; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities.

Must possess excellent computer skills and have a working knowledge of programs such as Microsoft Word and Excel.

 

Essential Duties:

Monitor logistics process including routing & planning freight transportation of materials, so company and department run at maximum efficiency.

Monitor all inbound and outbound shipment processes and documentation

Responsible for coordinating and managing the driver work load and to provide efficient completion of all routes. ensuring timely and quality service.

Schedule and coordinate wholesale deliveries and backhauls.

Oversee products receiving, and transfer between warehouses, and customers; Track and schedule shipments from pickup to delivery according to customer requirements, and proactively alert management in advance of possible delays while working to resolve issues.

Maintain and update various databases and disseminate routing updates to management on shipping status, route status and any damage claims.

Utilize computerized routing system to monitor daily customer deliveries and ensuring efficient routing schemes

Supervise evening transportation staff to ensure routes are primal for following day dispatch

Track, maintain, and adhere to DOT compliance "hours of service" through trip reports and mileage records

Field all evening phone calls, resolving any driver routing and/or delivery issues

Solve any irregular issues, working in conjunction with warehouse, purchasing and sales team

Develop constructive and cooperative working relationships with internal operational departments

*Additional job duties/responsibilities as assigned

Basic Requirements:

Must have High School diploma or equivalent.

Must have 2+ years  logistics experience

Knowledge of Samsara ELD and routing system preferred

Must be able to work Sundays

  Days and Hours: Sunday – Thurs.  1pm-9pm. With this position, hours will vary, flexibility is required. 

Competencies:

 

To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:

Analytical - Uses intuition and experience to complement data; Designs work flows and procedures.

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional driver situations; Responds promptly to driver needs; Responds to requests for service and assistance

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction.

 

 

Physical Demands:

 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear. The employee may have to lift up to 20 pounds. Specific vision abilities that may be required by this job include close vision and distance vision.

 

 

Work Environment:

 

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Additional Information:

Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship.

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