Transitional Programs Community Health Worker - I (on-call)

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of belonging, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

TRANSITIONAL PROGRAMS COMMUNITY HEALTH WORKER – I

Northwest Human Services (NWHS) is hiring an on-call Transitional Programs Community Health Worker to support the HOAP, HOST, and Outreach programs. 

Location: HOAP & HOST; Salem, Oregon

Job Status: On-call

POSITION OVERVIEW:

As a Community Health Worker, you’ll be a trusted frontline advocate connecting individuals to essential health and social services. You will support clients with compassion, cultural awareness, and trauma‑informed approaches—helping them navigate challenges and access resources that promote safety, stability, and well‑being.

This position plays a key role in linking clients with medical care, behavioral health services, housing support, basic needs resources, and more. You’ll work closely with multidisciplinary teams, community partners, and vulnerable populations out in the field and within our program centers.

KEY RESPONSIBILITIES:

Build trust and rapport with clients using culturally responsive, trauma-informed, and non-judgmental communication

Support clients in navigating healthcare, housing, benefits, food assistance, recovery services, and other community resources

Provide outreach services to individuals experiencing homelessness, including field engagement, resource connection, and documentation support

Collaborate as an active member of an interdisciplinary care team, including responding to warm handoffs and coordinating care

Document screenings, referrals, and interventions accurately and timely in the electronic health record (NextGen)

Assist clients in building support networks, improving health literacy, and advocating for their own care

QUALIFICATIONS:

Associate degree in Public Health, Behavioral Sciences, Social Services, or related field.

At least 1 year of work, volunteer, or lived experience in a human service setting.

Excellent communication, computer, and problem‑solving skills.

Ability to work independently, manage priorities, and maintain confidentiality (HIPAA).

First Aid/CPR/AED certification or ability to obtain within 90 days of hire.

Valid Oregon Driver’s License with a driving record that permits coverage under the agency’s corporate auto liability policy, and personal automobile insurance preferred.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

Healthcare insurance plans: Medical, Dental, Vision

Group Life: Short-Term & Long-Term Disability 100% paid by employer

403(b) retirement plan with 2% of employer contribution and up to 3% employer match

Flex Spending Account

PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows

7 ½  Paid Holidays a year + 2 paid floating holidays for full-time positions

Continuing Education & Training Benefits

Employee Healthy Living Program – Gym Membership & Smoking Cessation

Why Join NWHS?

At NWHS, your work matters!  Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support. 

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: [email protected] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.