Transformation & Delivery Manager - London

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

This is the challenge

At VML THE COCKTAIL, we believe that strategy is only as good as its execution. We are looking for a Transformation & Delivery Manager who thrives at the intersection of ambition and delivery: someone who can take bold transformation visions and turn them into structured, measurable reality for some of the world's largest international organizations.

This role is not about managing timelines on a spreadsheet. It's about being the connective tissue of complex, long-running transformation programs, orchestrating multidisciplinary teams, building trust with senior client stakeholders, and ensuring that strategy, design, marketing, and technology all move in the same direction at the same pace. You will be embedded in client engagements over the long term, becoming a trusted partner who understands their culture, their constraints, and their ambitions from the inside out.

If you are energized by complexity, passionate about making transformation actually land, and ready to operate at the heart of some of the most ambitious change programs in the market, this is your role.

In your day to day you will:

• Own the end-to-end governance and delivery of large-scale, long-term transformation programs across industries such as retail, financial services, travel, and telco, ensuring projects progress on scope, time, and budget without losing sight of strategic intent.

• Act as the primary point of contact and trusted advisor for senior client stakeholders, including C-Level and Director-level executives, building lasting relationships that go beyond individual project delivery.

• Orchestrate cross-functional teams spanning strategy, marketing, product design, and technology, aligning diverse disciplines around shared goals and resolving tensions before they become blockers.

• Design and implement robust PMO frameworks, governance models, and operating rhythms adapted to each client's context, maturity level, and transformation ambition.

• Identify risks, dependencies, and delivery gaps early, and lead the necessary conversations, internally and with clients, to course-correct with agility.

• Facilitate executive workshops, steering committees, and cross-team alignment sessions that keep transformation momentum alive and decision-making sharp.

• Translate complex program status, risks, and decisions into clear executive communications that inspire confidence and drive accountability at the highest levels.

• Collaborate closely with Strategy, Technology, Data, and Design leads to ensure that implementation is always grounded in the right vision and that the vision remains realistic and executable.

• Mentor and develop junior team members, helping build the delivery capability of the practice over time.

What we want from you:

• 6+ years of experience in project management, PMO, or transformation delivery roles, ideally within a consulting environment or managing large-scale programs on the client side.

• Proven track record running complex, multi-workstream transformation programs for large international organizations, with direct accountability for delivery outcomes.

• Natural ability to build strong client relationships and navigate organizations at all levels, from operational teams to the C-Suite.

• Strong orchestration skills: you know how to bring together people from very different disciplines and make them work as one cohesive team.

• Experience managing and mentoring junior consultants, with a genuine interest in developing others.

• Familiarity with the intersection of strategy, marketing, design, and technology. You don't need to be a specialist in all of them, but you need to speak their languages.

• Structured thinker and clear communicator: you can turn ambiguity into a plan and complexity into a story.

• Comfortable operating in fast-paced, entrepreneurial environments where the path is not always clearly defined.

• Fluency in both Spanish and English is essential given the international nature of our client base

Working at VML THE COCKTAIL:

• Flexible working hours • 25 vacation days per year + Christmas Eve and New Year's Eve off if they fall on weekdays

• Personalized career plan and continuous training

• No dress code – come to work as you like

• Exclusive discounts and time for your personal growth

• Initiatives to support parenthood and policies on equality and diversity

Next steps:

If you've come this far it's because we've managed to get your attention ;)

Sign up for the offer and our People team will take a look at your resume. If it matches what we are looking for, you will receive a call so we can tell you more about VML THE COCKTAIL and this role. Our recruitment processes usually involve two or three interviews, and at some point we may want to see you in action with a practical challenge.

At the end of the process we will discuss salary, once we get to know you better and understand how much you can contribute. One tip for the process: we simply want you to be yourself.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

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