Transaction Surveillance Specialist

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help all businesses ‘go beyond’.

The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.

Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.

Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way.

We're looking for a Transaction Surveillance Specialist to join our AML Transaction Surveillance team at Pleo. In this First Line of Defence role, you will play a crucial part in maintaining the safety and integrity of our platform by actively preventing Financial Crime. If you're excited about keeping the bad guys out of the game and have high personal ethics, then this is the opportunity for you!”

What you’ll be doing:

As a Transaction Surveillance Specialist, you will:

• AML Case Handling & Investigations: You will be responsible for handling the alerts and completing the investigations using our automated transaction surveillance system. Deep dive into complex cases, utilising your expertise and multiple tools to unravel the intricacies of financial transactions and detect suspicious activities.

• SAR escalations : Deliver high quality Financial Crime investigation reports and escalate potential Suspicious Activity Report (SAR) to Second Line of Defense.

• Risk Committee Presentations: Write high quality reports and deliver presentations to the Risk Committee. Your insights will guide strategic decisions and influence our approach to managing financial crime risks.

• Fin-Crime Prevention Projects: Participate in ad hoc internal projects aiming at the enhancement of our surveillance framework.

What you bring:

• A background of 2+ years in AML investigations within a FinTech, traditional financial institution, or regulatory body.

• A solid understanding of AML scenarios and EU & UK AML Regulations.

• Expert Investigator: Exceptional ability to follow up, assess, and investigate complex financial activities with a keen eye for detail.

• Effective Communicator: Outstanding communication skills, capable of presenting findings in a clear and concise manner.

• Proactive Mindset: Self-driven and meticulous, always on the lookout for anomalies and risks, with a proactive approach to problem-solving.

• Team player: Able to share knowledge and assist the rest of the team with the investigations.

Who you’ll be working with and reporting to:

You’ll report to our Transaction Surveillance Team Lead and work closely with other teams in Operations as well as with Second Line of Defense. Our team is highly collaborative and dedicated to anti money laundering.

How you’ll develop in this role
In your first 2 months at Pleo, you’ll:

• Become proficient in using the automated AML alert detection and case management systems.

• Master the retrieval of customer and transaction data from various tools.

• Build deep expertise in our Transaction Surveillance Policies and Procedures.

• Establish relationships with key stakeholders across the First and Second Lines of Defense.

• Maintain strict adherence to quality standards for all case investigations.

We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in Fin-Crime prevention.

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)

• Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🍜

• Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis

• We offer 25 days of holiday + your public holidays

• For our Team, we offer both hybrid and fully remote working options

• Option to purchase 5 additional days of holiday through a salary sacrifice

• We use MyndUp to give our employees access to free mental health and well-being support with great success so far ❤️‍🩹

• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously

• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶

About your application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕

• We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊

• We can only achieve our goals if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes. We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.

• When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.