Transaction Surveillance & Screening (TSS) Analyst

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

We are looking for a Transaction Surveillance & Screening (TSS) Analyst who is passionate about developing their career within Compliance and Financial Crime in the payments, financial services and FX industry.

As a TSS Analyst, you will play a key role in the day‑to‑day delivery of Transaction Monitoring controls, while also providing support, guidance and oversight to TSS Associates. The role will focus on APAC clients, particularly those operating in or connected to China, and will involve a mix of hands‑on BAU alert review, escalation handling, and coaching/training support.

This role is based in Singapore and will operate Monday to Friday, 10:00am – 6:00pm Singapore Time.

The Details…

• Perform day‑to‑day Transaction Monitoring, identifying potentially fraudulent, suspicious or illegal activity.
• Support monitoring activity relating to APAC clients, with a particular focus on China‑related transactions and client activity.
• Act as a point of escalation for TSS Associates, providing guidance and quality oversight on more complex or higher‑risk cases.
• Review, challenge and support Associate decision‑making to ensure consistent application of policies and controls.
• Proactively escalate material or high‑risk cases to the MLRO/DMLRO where required.
• Conduct PEP and sanctions screening reviews, including investigation of potential matches.
• Use Mandarin language skills to review client documentation, transactional data and supporting materials where required.
• Assist with on‑the‑job training and coaching of new and existing TSS Associates, including support with onboarding and knowledge sharing.
• Contribute to quality improvement, identifying common errors, trends or training needs within the team.
• Analyze transaction and compliance data to identify trends, patterns and emerging financial crime risks.
• Work closely with internal stakeholders to resolve operational compliance queries.
• Support reviews of Transaction Monitoring processes and systems, suggesting enhancements where appropriate.
• Maintain accurate and up‑to‑date case notes and client records.
• Keep informed of regulatory developments and financial crime typologies relevant to APAC and China‑focused activity.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Basic Qualifications:

• 2 years of relevant experience.
• Juris Doctorate degree from an accredited law school.
• Current member in good standing of a State Bar with the ability to become barred or a registered in-house counsel in the state where this role is located.

Nice to have:

• Degree or equivalent in a numerical (e.g. Mathematics, Economics, Statistics) or humanities (e.g. Law, Politics, International Relations) discipline.
• Experience supporting or mentoring junior team members.
• Prior experience reviewing escalations or performing quality assurance.

Which skills are required?

• Fluent Mandarin and English (written and verbal) – essential.
• Strong analytical and problem‑solving skills with high attention to detail.
• Ability to balance hands‑on BAU work with oversight and support responsibilities.
• Confidence in making decisions and providing constructive challenge and guidance to others.
• Ability to work effectively in a fast‑paced environment and manage competing priorities.
• Strong sense of ownership and accountability for case outcomes.
• Collaborative team player with good communication and interpersonal skills.
• Well‑organized, articulate and able to build effective working relationships across teams.

Knowledge & Expertise…

• Previous experience in Transaction Monitoring, Financial Crime, or Compliance is preferred.
• Good understanding of, or practical experience with:
• Anti‑Money Laundering (AML)
• Economic and financial sanctions
• Payments, e‑money and FX services
• Exposure to APAC markets or China‑related financial crime risk is an advantage

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.