Transaction Reviews Agent

Confidential

Sofia, Sofia (stolitsa), Bulgaria permanent

Posted: February 6, 2026

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Quick Summary

Our user wants a bank that is centered around their needs, which includes trust in ongoing services. Your challenge in this mission is to strengthen our compliance operations, and ensure that we are compliant to local laws and regulations - and through this, help us keep Making Life Easy for our users.

Required Skills

Customer Service AML Investigation Problem Solving Data Analysis Communication Solution-Oriented

Job Description

Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!

Take ownership

Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations 🔎 As our Customer Guide for Compliance Operations, you will serve our users by taking ownership of:

• User experience 🌱

• Understanding and applying bunq's AML (Anti Money Laundering) guidelines when reviewing cases

• Reviewing user transactions, including complex cases that need careful decision-making

• Process improvements to ensure compliance with laws and regulations

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