Transaction Processing, Associate 2

Who we are looking for:

We are looking for an Associate for our India office locations to service Custody Clients within our Transaction Services Group. Potential candidates will partner with clients and colleagues to manage the cash and trade transactions for clients. Candidates will be preferred with experience into trade & cash settlement, SWIFT messages and client interactions. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the bank and deliver excellent service to clients

Why this role is important to us:

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for:

As an associate you will:

• Process & settle client trade/cash instructions to ensure deliverables are met timely
• Review and provide reporting to ensure deliverables are met for client inquiries
• Maintain working relationship with all client contacts
• During the course of normal day to day operation, be responsible for identifying any potentially issue and must report and/or escalate to the managers
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicate effectively with client when necessary
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team’s activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues

What we value:

These skills will help you succeed in this role:

• Strong critical thinking, problem solving skills
• Ability to multi-task and work efficiently to meet client deliverables.
• Good interpersonal & communication skills

Education & Preferred Qualifications:

• Bachelor’s degree with Finance background
• Advanced Excel skills (advanced formulas, pivot tables, VLOOKUP).

Additional requirements:

• Ability to work under tight timelines

• Willing to work in any shifts

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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