Training Manager

We are seeking a Training Manager to support the continuous development of our frontline teams (Business Development). The role focuses on strengthening product knowledge, FX market understanding, and service quality, while ensuring training delivery aligns with regulatory and compliance requirements. 

The ideal candidate will combine strong training and coaching skills with practical knowledge of CFD, Forex, futures, options, stocks, crypto trading, and financial markets. 
 
About Tickmill 

Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). 

The Tickmill Group was established in 2014, and employs over 280 individuals through its offices in London, Cyprus, Estonia, Dubai and several other regional offices globally. 

Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth. 

What the job looks like?  

The Training Manager will have the opportunity to:   

Deliver structured onboarding and ongoing training for Client Services and commercial teams. 

Conduct product and platform training covering FX/CFDs, ETDs, MT4/MT5, TradingView, and internal platforms. 

Design and implement L&D programs, including refresher training and continuous upskilling initiatives. 

Develop and maintain training materials and manage the LMS (content updates, user access, tracking, reporting). 

Provide coaching and performance support in collaboration with Team Leads, QA, and Compliance. 

Ensure training content aligns with regulatory and compliance requirements (CySEC, AML, client communications). 

Monitor training effectiveness using KPIs and prepare reports and recommendations for management. 

What will you need to be able to do the job? 

Minimum 2 years of experience in training, L&D, coaching, or a related role related to FX. 

Experience in Forex, CFDs, FinTech, financial services, or trading environment is required. 

Solid understanding of the financial markets and trading behavior. 

Experience in delivering staff training, coaching sessions, and knowledge-development initiatives. 

Strong presentation, facilitation, and coaching skills. 

Ability to explain complex financial concepts in a clear and practical manner. 

Experience working with an LMS or training platform. 

Strong organizational and communication skills. 

Comfortable working cross-functionally with multiple departments. 

Bachelor's degree in Business, Finance, HR, Education, or related field (preferred). 

By joining us, you can expect:    

A Unique Opportunity for a career in a global, fast-growing company. 

Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). 

Opportunities to learn and grow through our “Employee Training & Development program”. 

Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. 

Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. 

Participation in our welfare investment and savings plan through our Provident Fund Scheme. 

Birthday and Loyalty benefits. 

Collaboration with SportBenefit. 

What to expect from our recruitment process: 

First interview with hiring managers or an HR call 

Psychometric test 

Final interview with top management 

Make your next Career step and apply NOW!    

*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.