Training Manager, DDC

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

What We Are Looking For

Dandy is looking for a Training Manager to adjust, design and develop innovative training and upskilling solutions. You’ll use your training and project management skills to create and edit and organize, existing and new curriculum. You will identify gaps in learning tools, and eLearning platforms. Lead the programs to help keep the design operations running smoothly and consistently throughout multiple sites. You will work closely with operations leaders and instructional design teams to align advanced and introductory training to meet and exceed the needs of an ever changing business.

What You’ll Do

- Create, streamline and maintain technical training programs from onboarding new hires through to upskilling.

- Work closely with the Instructional Design team to ensure all job aids and e-content is up to date and adds value to the learner and/or trainer.

- Collaborate with operations managers, quality teams, training and other stakeholders to ensure operational needs are met.

- Develop and implement strategies for upskilling internal designer audiences.

- Manage timelines and oversee the program lifecycle, including updates, audits, and new training needs.

- Lead cross-functional efforts to improve onboarding, graduation, ramp goals and more.

- Lead efforts to streamline training curriculum in an effort to reduce duration of new hire onboarding as well as upskilling

- Think outside the box to meet the needs of constant operational growth

- Create and manage the mentor program to ensure success in role upon completion of training efforts for both new and upskilled technicians.

- Measuring the impact of training programs on employee performance and making data-driven adjustments to improve future programs

What We’re Looking for

- Exceptional time and project management

- Knowledge of adult learning theory.

- Exceptional communication skills

- Strong project management and leadership abilities.

- Ability to translate complex concepts into simple, actionable information.

Bonus Points For:

- CAD/CAM experience

- Outstanding professional references to share

- Experience with documentation tools

- Experience in a fast-paced hyper growth startup environment

- Experience working with various SMEs to create and edit highly technical topics

- Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

What We Offer:

By joining Dandy, you will be part of a young, creative and dynamic company undergoing rapid growth and transformation into a global market leader.

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more!