Training Engagement Specialist - Northeast PA

Job Title:  Training Engagement Specialist - Residential and Acute Care (Northeast PA) 

Reports to:  Director of Residential and Acute Care

Employment Status:  Full-Time (40 hours/week)

Compensation:  $50,500/annually

Benefits:  Health and welfare plan, including Medical, Dental, Vision, Prescription and Short-Term Disability; pension contribution; optional 401k; generous PTO; reimbursement for travel, phone, and internet.

Location:  Hybrid position; work from home with required travel in Scranton, Wilkes-Barre, Hazelton and surrounding areas.  Occasional travel within the state of Pennsylvania, including overnight stays.

About Our Organization

At The Training and Education Fund, we are committed to empowering frontline health care workers with the skills and knowledge they need to reach their individual goals and provide high quality care. We are innovators, educators, and problem solvers with focused expertise in developing engaging content and delivering it efficiently and effectively.  Additionally, we are fully committed to diversity, equity, and inclusion.

Position Description

The Training Engagement Specialist position is responsible for providing direct care workers, managers, employers, and training providers with information about TEF programs, conducting career and educational advising, collaborating with union and employer partners to determine workforce development needs, promoting and recruiting for TEF courses, and developing expert knowledge about educational providers and programs in the community. 

Responsibilities:

Build and foster mutually beneficial and positive relationships with various stakeholders-- workers, employers/managers, union representatives, and training providers.

Actively recruit potential students for training programs through in-person events, phone, email, and text messaging.

Coordinate training opportunities and secure training sites to meet participant needs.

Regularly travel to visit participating sites within the assigned territory to plan, promote, coordinate, and/or facilitate various programs and events.

Review and process applications and enroll prospective students in training opportunities.

Provide career and educational advising to students remotely and in-person with the goal of improving retention and completion rates.

Clearly and effectively communicate training information and any changes to internal and external stakeholders.

Track data and information and create reports that assist the executive team with program and training decisions.

Professionally represent the Fund’s programs, mission, and values.

Participate on departmental and organizational committees.

Attend required meetings, events, and retreats.

Become a CPR instructor. (TEF will provide necessary training) 

Essential Skills/Attributes:

Strong communication skills, both verbal and written.

Bilingual in Spanish a plus

Ability to work independently with sound judgement and minimal direction.

Self-motivated and able to meet expected outcomes and timelines.

Strong organizational skills.

Ability to be flexible and adaptable to work through issues that arise and implement solutions.

Passion to support and encourage non-traditional students to overcome barriers to success.

Strong computer and technology skills, including Zoom, Google Suite, and Salesforce is preferred, but not required.

Supportive of union environments.

Educational, Licensing and other Requirements:

Bachelor’s degree in Adult Education, Social Work, Health Science, or related field OR equivalent demonstrated knowledge and work experience. 

Criminal History background check required. 

Valid PA Driver’s license, reliable vehicle and vehicle insurance. 

Equal opportunity employer.