Training and Technical Assistance Coordinator

Job Summary: The Training and Technical Assistance Coordinator for the Third-Party Administrator (TPA) assists with the selection and training and technical assistance for all TPA subrecipients/Grantees and support of the Project Director in all areas.

Essential Duties: :
• Plan, organize and implement effective training and technical assistance series (webinars or in person) for TPA Grantees on a variety of topics, which may include but is not limited to contract compliance, fidelity to modality services, how to address and enter data for reporting, developing pre- and post- surveys, hiring and background checks, financial documentation, writing and implementing COVID policies, how to manage a budget, IT infrastructure and security, quarterly reporting, milestone adjustment, how to request a budget amendment, assessment tools such as tracking stories, public relations, publicity, board development, measuring success, contract review, policies and procedures resources, personnel practices, OMB Circulars, audit preparation, HIPAA, and FERPA.
• Coordinate with professional staff or subject matter specialists to develop in-service training programs, identify training needs, structure content and sequence of training, and select relevant materials for training.
• Assist with overseeing the capabilities of the program, ensuring that accommodations and training and technical assistance will be made to meet individual and/or special needs of TPA Grantees Service Providers.
• Prepare reports and maintain files on training programs and activities and attendance and effectiveness measured through a brief pre and post learning objective questionnaire or other measure.
• Disseminate information on changes or updates to contract rules, regulations, policies & procedures that might impact program operations.
• Ensures compliance with Amity policies and procedures, with administrative and fiscal regulations in accordance with contract provisions.
• Attends and participates in Amity community building functions.
• Additional duties as assigned.

Education and Experience: :
• Required: Bachelor’s degree in behavioral health field or equivalent and one year experience in service delivery to marginalized communities such as the reentry population; OR
• High School diploma or equivalent G.E.D., and a combination of Behavioral health education and work experience totaling a minimum of five years

Certifications or Licenses: :
• Driver's Licenses

Skills/Abilities: :
• Must be a self-starter with the capacity to coordinate projects without intense supervision.
• Demonstrated ability to research, understand and explain complex technical assistance topics listed above.
• Demonstrated ability to set up and host effective webinars using zoom or another online platform.
• Demonstrated and effective working knowledge of spreadsheets such as Excel, presentation software such as PowerPoint and word processing tools such as Word.
• Demonstrated strong verbal presentation skills.
• Ability to establish effective working relationships with staff, groups, agencies, officials, departments and boards.
• Demonstrated ability to analyze and organize data and prepare recommendations and courses of action.
• Demonstrated ability to interpret contracts, rules, regulations, guidelines and legislation as they pertain to financial or reporting responsibility.
• Demonstrated ability to communicate verbally in a clear and concise manner to explain procedures to peers.
• Demonstrated ability to retain and recall information regarding accounting systems and reporting requirements.
• Demonstrated ability to organize work to meet deadlines.
• Demonstrated ability to maintain effective working relationships with multi-disciplinary team.
• Demonstrated ability to work co-operatively with a multi-disciplinary team.
• Excellent interpersonal, written communications and typing skills.
• Ensure that excellence and integrity are applied to professional responsibilities in order to provide optimal services to participants.
• Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations.
• Participate in community building activities as appropriate to position, and Model professionalism, effective work habits and responsible living.

• Preferred:
• Bilingual, fluent Spanish/English oral and written skills.
• PROFESSIONAL and ETHICAL RESPONSIBILITIES
• Ensure that excellence and integrity are applied to professional responsibilities in order to ensure optimal services are provided under TPA project.
• Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations; and Model professionalism, effective work habits and responsible living.

Training and Continuing Education :
• Within 90 days of hire, personnel file shall document evidence of participation in the following trainings (as relevant to TPA contract): Employee Orientation, CPR Certification, First Aid Certification and an annual Tuberculosis (TB) test, Sexual Harassment Prevention, Emergency Procedures , Confidentiality (Title 42 Code of Federal Regulations (CFR) Part 2), Health Insurance Portability Accountability Act (Title 45 CFR Part 164), Signed acknowledgement of Drug Free Workplace policy.
• Participate in in-service training regarding the background and purpose of the TPA Project and all relevant policies and procedures.
• Participate in other training as assigned.

ADA Information::
• Physical Requirements:
• Faculty must frequently lift and/or move up to 50 pounds.
• Frequently required to sit and/or stand for extended periods of time.
• Frequently required to type for extended periods of time.
• Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.
• Frequently required to talk, hear, see, and use repetitive motions.
• Frequently able to communicate in verbal and written form.
• Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.
• Required to wear comfortable and office appropriate clothes.

• Mental Demands: • Ability to change direction as priorities shift. • Ability to thrive in an environment that requires one to adapt to changing circumstances. • Ability to professionally work under pressure with difficult or temperamental students, faculty & Service providers. • Ability to handle mental and emotional stress related to the position.

• Work Conditions:
• Generally, in an indoor office setting.

• Environmental Conditions:
• The noise level in the work environment is moderate but can be loud.
• The temperature in the work environment is usually moderate to cool but can be cold or hot.

• Travel: • Required travel locally by owned vehicle. • Valid insurance required