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Trainer & Support

Konecranes

Surabaya, Jaka, Indonesia permanent

Posted: March 18, 2026

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Quick Summary

Trainer & Support is responsible for developing technical capabilities of field operatives, managing and maintaining all training assets and facilities within country coverage.

Job Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

About This Role

To development technical capabilities of field operatives, to manage and maintain all training assets and facilities, within country coverage

Main Responsibilities

• To develop annual training plan for field operatives in coordination with branch operation
• To perform technical training for field operatives in face to face session and/or online training
• In coordination with POSC to record training activities in LMS
• To coordinate with technical expert and external training organization to conduct special training and certification for field operatives
• To coordinate with APAC and Global FOD for training and technology update
• To manage and maintain training assets and facilities, and to plan annual expenditure for asset investment to support field operative development
• To perform site service support for field operative if any site escalation case which require higher level technical capability
• To coordinate with all internal stakeholders for the successful of delivering the customer order.
• To complete and provide proper electronic documentation utilizing the established company digital tools required (if applicable)
• To participate in development program to improve both hard skils and soft skills
• To complete reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.
• To comply all established safety rules and procedures, including those established by the customer
• To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
• Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures;
• To participate in programs and assessments to improve health and safety in the workplace.
• To execute all functions in line with the applicable delegation of authority
• To perform other duties as assigned
• Awareness of ISO 14001 & 45001 Standards

Requirements

• Diploma III or Bachelor's Degree in Electrical/Electronic Engineering
• Minimum 3 (three) years hands on experience in Electric Overhead Cranes
• Fully equipped with SHEQ knowledge and understanding of its legislation Minimum Basic computer literacy on Microsoft Office
• English Language Skills

Behavioural Competencies

• Behaves according to highest ethical standards
• Thinks in terms of profit and loss
• Anticipates and responds to the needs of customers
• Takes responsibility and drives performance
• Makes timely, well informed, effective decisions
• Builds respect and cooperation and manages conflicts constructively
• Models effective two-way communication, including feedback
• Strives for continuous learning and self-development

Benefits:

• Comprehensive healthcare plans
• Attractive bonus, incentive
• Business trip allowance
• Long service award
• Salary review every year
• Company trip annually
• Professional uniform
• Technical training
• Extra annual leave and other leave.

Why Join Us

We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.

If you'd like to learn more about what our colleagues say please visit www.konecranes.com

 

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

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