Trainer- IT Applications & Professional Development

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,400 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Are you passionate about delivering engaging training and helping others develop their skills? Join our team as an IT Applications & Professional Development Trainer and play a key role in providing end-to-end learning solutions to our clients. Please refer to the Odyssey Training website for a full list of courses you may have the opportunity to deliver. This is an exciting opportunity for an experienced professional to make a meaningful impact in a full-time role, delivering high-quality training and professional development programs to clients. What you’ll do: Conduct training needs analyses and develop customised programs to meet client requirements Deliver face-to-face IT and professional development training, adapting your style to suit adult learners and client-specific needs Provide guidance and support to internal and external trainers regarding courseware and delivery Evaluate and maintain high-quality training materials, including course content, handouts, and interactive activities Monitor training effectiveness through feedback, post-course reviews, and participant evaluations, providing recommendations to clients Troubleshoot basic IT issues during training sessions and escalate as required Collaborate with the marketing team on content creation, including blogs, video scripts, and presentations Liaise regularly with external trainers to ensure smooth delivery of training programs and maintain ongoing communication Provide post-course support, coaching, and follow-up advice to clients and participants Assist with training quotations, proposals, and course planning as needed

What we’re looking for: IT qualifications and certifications, particularly Microsoft solutions Certificate IV in Training and Assessment (desirable) 3+ years in a similar corporate training role, including courseware development Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio, Project) and Microsoft 365 tools (Teams, SharePoint, Power BI, Power Automate) Excellent communication skills and ability to build trusted relationships with clients Analytical, adaptable, and able to thrive in a changing environment Desirable: Experience with Adobe Creative Cloud (InDesign, Photoshop) and delivering professional development training

WHY WORK FOR SGS? Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. • As a company, we have embraced the shift to flexible work • Sustainability is embedded in our culture and the way we do business • Paid parental leave • Paid time for volunteering day and blood donations • Corporate health & wellbeing offers • Ongoing learning & development • Career development opportunities (Nationally and Globally) • SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback COME TO WORK AND BE 100% YOU SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace. SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.