Trainer/Instructional designer

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services.

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

No. of Openings: 8

Complete Description The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). Trainers will provide system training on the NC FAST case management system to staff within the Department of Health and Human Services and to county department of social services staff. The NC FAST trainer will be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer nine federal and state economic benefit and social services programs that are managed through the NC FAST system.

• Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
• Experience preparing classrooms and instructional materials in advance of instruction.
• Experience evaluating student progress and making recommendations for continued training participation.
• Experience gather, review and analyzing course evaluations, and identifying gaps in training needs.
• Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
• Experience working with training developers, program subject matter experts, technical support, and others to assure good training materials are used
• Experience with setting up and breaking down classroom computers and equipment, laptop computers, and projectors.
• Experience with Adobe FrameMaker and Adobe Captivate.
• Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
• Experience with adult learning practices, principles and procedures in classroom and on-line presentations.
• Experience assisting with basic application software and hardware support.
• Excellent oral and written communication skills
• Strong understanding of internet concepts and web technology
• Working knowledge of the Moodle learning management system.

All your information will be kept confidential according to EEO guidelines.