Trainee - Patient Services - North Shore

Trainee – Patient Services
Permanent, Full-time
North Shore, Auckland

Who we are | Ko wai mātou:
Awanui Labs is a part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. At Awanui, we’re proud to be a national network of 25 laboratories, 150 collection centres, and employers of over 2,200 people throughout Aotearoa. Our team of specialist pathologists, scientists, technicians, phlebotomists, couriers, and shared services personnel deliver a world-class service that together collects, analyses, and reports over 7 million patient results annually.

Our Patient Services Department is responsible for the collection of blood samples and handling contained specimens, i.e., human blood, faeces, urine, tissue etc from patients within the community and the hospital. These samples are then processed and tested in our state-of-the-art medical laboratory.

About the role | Mō te tūranga:
Our Patient Services Department is currently seeking a motivated and enthusiastic Trainee to join our friendly team at our North Shore, Auckland Laboratory. This is a permanent, full-time position of 80 hours per fortnight, located on the North Shore.

This is an exciting opportunity to start and grow your career in a supportive, professional environment where you’ll receive hands-on training and ongoing development. You’ll play an important role in supporting patients and contributing to the smooth delivery of high-quality laboratory services within the North Shore community.

If you’re looking to build valuable healthcare experience close to home on the North Shore, this could be the perfect next step for you.

Key Responsibilities:

Collect blood samples from patients in both community and hospital settings.

Handle and manage contained biological specimens, including blood, faeces, urine, and tissue, in accordance with safety and compliance standards.

Ensure accurate labelling, handling, and transport of patient specimens.

Support the processing and testing of specimens within a state-of-the-art medical laboratory.

Maintain patient care, confidentiality, and quality standards at all times.

About you | He kōrero mōu
To be successful in this role you need to have:

A positive and friendly approach to your work and demonstrate cultural and social sensitivity.

Compassion for others, including a real desire to provide high-quality care to a wide variety of patients of all ages and circumstances.

Excellent customer service skills including a high level of personal presentation.

Strong attention to detail and an ability to follow processes accurately, even when under pressure.

Respect for always ensuring patient confidentiality and in all matters. 

Good computer skills.

Eligibility to work in New Zealand.

If you are not already registered with the Medical Science Council of New Zealand, we will support you working towards becoming a Qualified Medical Laboratory Pre-Analytical Technician within 2 years of employment.

What’s in it for you | He aha mōu:
You will be joining a friendly, high-performing, and forward-thinking team environment. Our laboratory is highly automated and technically advanced, already delivering an outstanding service for patients and healthcare professionals.

Explore excellent opportunities to enhance your skills with our in-house Learning & Development team, ensuring your professional competency and career growth.

If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'.

Application closes 17 March 2026