Trainee Application Support

Inetum2

Lisbon, Lisbon, Portugal Hybrid permanent

Posted: March 18, 2026

Required Skills

Job Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

At Inetum you have space to grow and boost your talent!

We are looking for a motivated Trainee Application Support (Recent Graduate) professional to join an international banking environment. This is an excellent opportunity for a recent graduate who is eager to start a career in technology, learn in a real production environment, and grow within a highly collaborative and supportive team!

You will play a key role in ensuring the stability, performance and availability of our applications. You will collaborate closely with senior engineers, helping investigate issues, support users, and contribute to continuous improvements of our systems. This role is perfect for someone curious, analytical, and eager to grow their technical and professional skills.

🛠️ Responsibilities:

• Monitor, analyse and support the daily operation of applications
• Investigate and resolve technical incidents under guidance from senior team members
• Assist in identifying root causes and proposing corrective actions
• Collaborate with IT teams to ensure smooth deployments and updates
• Support users by clarifying issues, documenting solutions and ensuring high service quality
• Contribute to improving internal processes, documentation and knowledge base

🎓 Profile:

• Recent graduate in Computer Science, Engineering, Information Systems or related fields (ISEL, IST, NOVA or similar institutions)
• Strong willingness to learn and develop new technical skills
• Basic understanding of programming or scripting (e.g., SQL, Python, Java, C#, Bash – any is a plus)
• Interest in application support, systems, troubleshooting or operations
• Analytical mindset and strong problem‑solving skills
• Good communication skills and team spirit
• Proactive attitude and curiosity to understand how systems work

💻 Technical Nice‑to‑Haves (Not required, but a plus!)

• Knowledge of SQL
• Exposure to Linux/Unix environments
• Familiarity with APIs, logs or monitoring tools
• Basic understanding of software development lifecycle

✨ What We Offer

• Training, mentoring and continuous learning opportunities
• Exposure to real production environments and modern technologies
• Friendly, collaborative and supportive work culture

(Hybrid work, with 2/3 days of work in the office in LISBON per week)

Are you the one?!

Send your CV & Join our team!

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