Trading Platforms Infrastructure Engineer (Jordan/Cyprus) - ING393

At INGOT, we believe in building high-performing teams where everyone is in the right seat – not just filling a role but thriving in it. Our approach emphasizes getting the right people in the right positions to drive business growth and success.

Here’s what that means for YOU:

You’ll excel at what you do because you’re in a role that aligns with your skills and passions

You’ll be aligned with our core values - High Ethics, Commitment and Innovation – we’re looking for team members who get it, want it, and have the capacity to do it

We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission.

If you’re a high-energy, results-driven professional who’s ready to take on a role that matches your expertise and values, we’d love to connect! Check out the details below and see if this is the right fit for you.

Summary of Role / Job Purpose:

The Trading Platforms Infrastructure Engineer is responsible for maintaining the technical environment supporting the trading platforms, ensuring high performance, scalability, and resiliency. This role involves managing servers, monitoring resource utilization, implementing backups, and coordinating with the Trading Software Engineering team to support a stable infrastructure.

We are seeking a highly skilled professional to support server hosting, networking, and infrastructure maintenance. This position is critical to ensuring the availability, performance, resilience, and security of the server infrastructure and associated services. The Trading Platforms Infrastructure Engineer plays a key role in maintaining low-latency, high-availability systems that underpin trading operations across global markets.

Main Activities and Responsibilities:

Infrastructure & Server Hosting:

Implement and maintain hosting infrastructure for trading servers

Manage on-premises, co-location, and cloud-based hosting environments

Monitor server performance, uptime, latency, and resource utilization

Implement backup, redundancy, and failover mechanisms to guarantee business continuity

Ensure high availability (HA) and disaster recovery (DR) readiness

Conduct periodic health and performance checks of trading and related systems

Create and maintain a reliable and redundant trading infrastructure, leveraging backup trade servers and system backups

Install, configure, and maintain MT4/MT5 servers, associated bridges, and system components

Perform server monitoring, maintenance, and updates (including weekend activities)

Implement scalable solutions to support thousands of concurrent users across multiple servers and platforms

Manage system logs, alerts, and monitoring tools for proactive incident detection

Networking & Security:

Oversee networking infrastructure across data centers, ISPs, and cloud providers. 

Configure, monitor, and optimize firewalls, load balancers, and VPNs. 

Ensure ultra-low-latency network connectivity for trading execution. 

Implement robust network security, intrusion detection, and DDoS mitigation strategies. 

Conduct regular vulnerability assessments, patch management, and security audits.

Maintain security standards and ensure compliance with IT and audit requirements.

Provide technical documentation and assistance in system audits.

Coordinate with internal teams, including Risk, Dealing, Back Office, and Compliance, to ensure proper trade execution flow and data integrity

Respond promptly to client or internal escalations related to trading issues, ensuring timely and effective resolution

Maintenance & Operations:

Establish proactive monitoring and alerting systems for infrastructure health. 

Troubleshoot and resolve hardware, OS, network, and connectivity issues. 

Optimize performance of Windows/Linux servers and trading-related services. 

Coordinate upgrades, migrations, and infrastructure changes with minimal downtime. 

Collaborate with Trading Software Engineering, Dealing, and Risk teams to align IT operations with trading requirements

Communicate and follow up with third-party software vendors and liquidity providers regarding integrations, updates, and technical issues

Monitor system health and performance across production and staging environments using monitoring tools (e.g., Grafana, Zabbix, or equivalent)

Develop and maintain automation scripts (e.g., Python, Bash, PowerShell) to streamline operational tasks and system checks

Participate in incident response, root cause analysis, and continuous improvement initiatives to enhance platform reliability

Support the maintenance of infrastructure (servers, APIs, databases, networks) underpinning trading environments

Contribute to the creation of documentation, procedures, and runbooks to ensure consistent operational standards

Assist in implementing security updates and system patches in coordination with IT and DevOps

And any other duties required by the role

Required Skills & Experience

Bachelor’s degree in computer science, Information Technology, or related field (Master’s preferred)

Strong expertise in: Networking: TCP/IP, BGP, MPLS, routing/switching, firewalls, load balancers. Monitoring Tools: Zabbix, Nagios, Grafana, Prometheus, ELK stack

Prior experience in managing trading infrastructure (MT4/MT5, FIX, liquidity bridges, execution gateways) is a strong plus.

Strong analytical, troubleshooting, and incident-response skills

Security: SIEM, IDS/IPS, DDoS mitigation, SSL/TLS

Virtualization & Cloud: VMware, Hyper-V, AWS, Azure, GCP

Server OS: Windows Server, Linux (CentOS/Ubuntu)

5+ years of experience in IT infrastructure, server hosting, or network engineering, preferably within financial services or trading environments

Further Info:

The role is for Amman, Jordan or Cyprus, Limassol

Sunday–Thursday, 08:30–17:00 (Amman Working hours) / Monday–Friday, 09:00–18:00 (Cyprus working hours)

Friendly and collaborative workplace with hybrid working options

Paid annual leave

Flexitime available

Competitive salary package with benefits