Trading Application Support Analyst - Equity Desk

Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally.

Present on five continents, the group achieved a turnover of 600 million euros in 2023 than 5,000 consultants and aims to exceed the one billion € turnover mark by 2025. The group puts innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Artificial Intelligence, Data Intelligence, Web3, Metaverse, Blockchain or Io

We are looking for an Equities Trading Floor Support Analyst to support Front Office traders, Middle Office users, and Compliance in a fast-paced trading floor environment.

• Provide direct, real-time support to Equities traders across cash equities, ETFs, electronic and program trading, and options.
• Monitor trading systems, EMS/OMS platforms, and FIX network connectivity to ensure stability and performance.
• Troubleshoot real-time trading incidents and investigate regulatory and compliance-related inquiries.
• Communicate major incidents clearly and effectively to business and technology stakeholders.
• Gather requirements from traders and business users; document, track, and prioritize requests.
• Produce business specifications for vendors and internal development teams to support system enhancements.
• Share business workflows with Support and QA teams to strengthen regression testing coverage.
• Maintain and enhance knowledge bases, support scripts, documentation, and operating procedures.

#LI-MNRK

• 5+ years of experience supporting mission-critical applications on an Equities trading floor (e.g. US Market Making, ETFs, Electronic Trading, Global Program Trading, Options).
• Strong understanding of high-touch trading workflows, FIX protocol, OMS/EMS, IOIs, market data, and CTM.
• Proven experience handling regulatory and compliance requests, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
• Working knowledge of Linux, SQL, JIRA, and Excel.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication abilities.
• Strong analytical and problem-solving skills with high attention to detail.
• Self-motivated with the ability to prioritize and perform effectively in a high-pressure environment.
• Experience with scripting and automation is a plus.

Soft Skills

• Self-motivated, proactive, and driven.
• Confident, reliable, and accountable.
• Able to work independently on incidents and projects.
• Strong team player with the ability to collaborate effectively.
• Clear, concise, and professional communicator.
• Strong critical thinking and decision-making skills.

 

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 The annual salary range for this role is 90,000-140,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.