Trackman Representative - Trackman Golf, Scotland & Northern England

Do you have a passion for managing the customer journey, the success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity.

At Trackman we are growing, as we constantly strive to further develop our market leading sport tracking solutions. This is why we are looking for an experienced and highly motivated representative, for our Golf Pro, Indoor & Driving Range customers in Scotland and Northern England. 

Are you our new Representative for Trackman Golf? 

You will work closely with Sales Director, Country Manager, Sales Representatives, Customer Success Managers, Customers and Trackman Headquarter personnel.

Your main responsibilities will be to:

• Support our new customers with training, education and 1st level technical support

• Developing business opportunities and sales within our Trackman Pro, Trackman Range, and Trackman Indoor golf markets

• Assist our customers in the planning and execution of successful launch events for indoor golf centers

• Work with our Booking & Payments team to help shape how players schedule pay and play across the Trackman ecosystem

• Help build our community of operators through events and workshops

Your main purpose is to ensure that all existing Trackman owners are successful in how they use and leverage our product .

Activities should include but not be limited to:

• Train customers in all market segments after install, on all aspects of the Trackman product and ecosystem

• On-going email/phone/in-person communication to customers with software updates and other key information

• 1st line of Aftersales support for customers following install and training

• Support commercial customers in hosting successful launch events as well as ongoing initiatives to increase footfall, revenue and overall engagement

• Help commercial customers with marketing material and initiatives both at the time of launch and on an on-going basis

• Arrange regional events, where facility owners can meet and network to share best practices and develop the community of operators

• Collate success stories and feedback from venues to support future sales

• Conduct meetings and updates to share latest information with owners and staff at commercial venues

• Lead the referral program for operators to recommend future clients