Track & Trace Representative

Confidential

Remote job permanent

Posted: April 7, 2026

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Quick Summary

Track and trace shipments for logistics company.

Required Skills

Customer Service Communication Problem Solving Organization Coordination Microsoft Office Proficiency PC Skills Customer Support Experience Hypertrophic Work Environment

Job Description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities:

• Daily communication with drivers and customers

• Notifying appropriate parties of any issues

• Inputting updates into the system

• Answering incoming calls from clients

• Scheduling appointments

• Maintaining current knowledge of market trends in the transportation marketplace

• Other duties as required by business needs or as assigned

Working conditions:
- Work schedule: Monday - Friday 8 am - 5 pm (EST time)

- Competitive Salary in USD

- Remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team

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