Track and Trace Operator

Confidential

Remote job permanent

Posted: February 9, 2026

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Quick Summary

Track and Trace Operator is responsible for daily communication with drivers and customers, notifying appropriate parties of any issues and ensuring timely resolution.

Required Skills

Customer Service Communication Problem Solving Attention to Detail Scheduling Market Awareness Technical Proficiency PC Skills Customer Support Experience

Job Description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track and Trace Operator for our third-party logistics company.

Responsibilities:
- Daily communication with drivers and customers
- Notifying appropriate parties of any issues
- Inputting updates into the system
- Answering incoming calls from clients
- Scheduling appointments
- Maintaining current knowledge of market trends in the transportation marketplace
- Other duties as required by business needs or as assigned

Working conditions:

• Work schedule: Mon-Fi 5am - 2pm PST (is entitled to 1 hour break during the workday)

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

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