TPT - Peer Support Worker, Safe Beds

TEMPORARY UNTIL APPROXIMATELY APRIL 2027

Under the direction of the Supervisor, the Peer Support Worker will provide life supportive counselling and residential support to the Safe Beds clients of CMHA-WECB.  The incumbent will assist and support clients to develop the necessary skills to improve their quality of life and connect to appropriate resources to avoid homelessness. The Peer Support Worker is able to guide and support service users through the recovery process from a peer perspective. The intent is to ensure client safety and to assist individuals to become self-sufficient in the community in keeping with the principles of recovery.

RESPONSIBILITIES & DUTIES:

In collaboration with the team, the Peer Support Worker will be responsible to:

Provide necessary support and guidance to service users, to enable them to maintain independent community living

Assist service users to become familiar with and comfortable using community services

Actively monitor, record and report on progress being made

Provide one on one work with individuals in community, utilizing brief/ narrative strengths based model to help client identify and build on individual strength

Empower and encourage members in the development of recreational, social and educational opportunities and goals

Deliver presentations, facilitation, coaching, teaching wellness, life and social skills in an individual or group setting

Act as advocate and encourage self-advocacy

Model effective coping skills

Participate in the intake and referral process and ensure proper documentation and files are maintained and up to date for each individual

Input all information into required data systems

Discuss challenging individuals with Program Manager and the team; participate in case conferences and progress reports with the members of the team.

EDUCATION & SKILLS:

Requires knowledge and skill normally acquired through completion of a two (2) year post-secondary diploma in social services or human sciences. Peer Support certification would be considered an asset

One (1) year recent and relevant experience, in the judgement of the employer, working with vulnerable individuals, particularly those with a mental illness, addictions or related diagnosis.

Comprehensive knowledge of mental illnesses, signs and symptoms, as well as planning and organizational skills. Strong assessment skills. Knowledge of community resources.

Ability to communicate effectively with clients, public, professionals and staff both in written and oral form. Ability to write clearly and to effectively present ideas and document activities; demonstrates the ability to read and interpret written information. Demonstrated ability to communicate with others in a respectful and helpful manner while simultaneously building credibility and rapport. Demonstrates good organizational skills required for tracking multiple issues/tasks in a wide array of situations. Skilled in developing materials and facilitating groups.

Computer literacy skills and working knowledge or various Microsoft Windows application is required.

Bilingualism in both official languages at the advanced level is considered an asset.

A valid Ontario Driver’s License with access to a reliable vehicle and proof of current insurance and licensing are required for this position.

Hours of Work:       Fourteen (14) hour work week. The regular hours of operation are 1:00PM to 9:00PM Monday and Tuesday. Flexible hours are required to meet client and service needs.

Salary range:          Grade 6, $31.44 – $37.20 per hour

                                 Per 2022 - 2026 Collective Agreement

Applicable shift premiums are paid in accordance with the Collective Agreement, Article 17.11.

Please submit your cover letter and resume clearly stating how your skills and experience meet the position requirements prior to the posting closing date.

Posting Date:         Thursday April 2, 2026

Posting Deadline:  Thursday April 16 2026 @ 4:30pm

We thank all applicants for their interest in employment at CMHA-WECB. We are however, unable to respond to individual calls. Only those individuals selected for consideration will be contacted for next steps. Thank you for your understanding.

This position is posted per Article 15 of the Collective Agreement. Internal candidates will be considered in priority as established by the Article, as such external candidates may not be considered if there is a qualified internal applicant.

We are dedicated to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all identities and experiences, as we believe that diverse perspectives strengthen CMHA. If you require accommodations during the application process, please contact us at [email protected]. 

Please note that candidacy for positions will require you to be authorized to work in Canada.

Please note that a satisfactory police vulnerable sector check is required as a condition of employment for all roles with CHMA-WECB.