TPG - Product Operations Support

Our Why

Datacom works with organizations and communities across Australia and New Zealand to make a difference in people’s lives and help organizations use the power of tech to innovate and grow.

About the Role (your why)

You will be part of a brand new function within Datacom called Tech Procurement Group – you'll be responsible for supporting the Datacom business to help achieve our goal to maximize cost savings and leverage volume discounts internally.

What you'll do

Your responsibilities will include (but not limited to):

• Being dedicated to Datacom internal transactions – both hardware and software
• Working with distributors and vendors including managing the orders post-sale
• Meeting delivery expectations/timeframes
• Resolving administration/logistical/order issues
• Working with accounts department on various administration tasks for our orders
• Contributing to monthly reporting for external and internal partners
• Attending vendor and distributor training regularly to develop product knowledge and understanding
• Supporting and working closely with our Specialists in the day-to-day internal transactions for hardware and software.
• Ensuring stakeholders are kept up to date with all Communications on eta’s, back orders and order status issues
• Supporting our TPG Inside Sales Representative in creating accurate and timely quotes
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards or unsafe work practices as per Datacom policy
.

What you’ll bring:

Required experience:

• At least 1-2 years experience in hardware/software procurement (either with a reseller or distributor)
• Excellent organisational and administrative skills, with a high attention to detail
• Excellent communication skills, both verbal and written
• Excellent stakeholder management skills
• Understanding of procurement administration procedures – ordering, receipting, invoicing, returns and payments

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Requirements:
• At least 1-2 years experience in hardware/software procurement (either with a reseller or distributor)