Total Rewards Manager

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re looking for a proactive and detail-oriented Total Rewards Manager to join our Talent Management team. In this role, you’ll manage and optimize our compensation, benefits, and rewards programs to ensure they are equitable, competitive, and aligned with Muck Rack’s values and business goals. You’ll support everything from compensation cycles and benchmarking to benefits administration and policy development, helping to create a consistent and engaging employee experience across our remote-first organization.

You’ll partner closely with Talent Operations, Talent Experience, and Finance to analyze trends, improve processes, and contribute to the ongoing evolution of our total rewards strategy.

What you’ll do:

• Own and manage compensation programs, including salary benchmarking, job leveling, and annual review cycles

• Maintain and update compensation data and ensure alignment with internal equity, philosophy, and market competitiveness

• Partner with Talent Management leadership to evolve and communicate Muck Rack’s compensation philosophy

• Support annual performance and promotion cycles, coordinating timelines, documentation, and communication across stakeholders

• Oversee benefits administration for all employees, including open enrollment, compliance reporting, and vendor management

• Serve as the point of contact for benefits troubleshooting and employee support, including relationship management with vendors such as Benepass and Nectar

• Manage leave programs (parental, medical, and other statutory leaves), ensuring compliance with state and federal requirements

• Maintain accurate documentation and compliance across all benefits and compensation programs, partnering with Legal, Finance and Payroll as needed

• Lead or support compensation benchmarking efforts using data and tools to ensure fair and competitive pay structures

• Assist with total rewards analytics and reporting, including benefits utilization, compensation trends, and program participation

• Partner with the Talent Management team to ideate and implement new benefits programs that enhance engagement and retention

• Support ongoing communication and education around total rewards programs, ensuring employees understand and value their full rewards package

How success will be measured in this role:

• Accurate and compliant execution of compensation, benefits, and leave programs

• Enhance current total rewards programs to remain employer of choice

• Measurable improvements in process efficiency and data accuracy

• Strong collaboration with Talent Management, Finance, and Legal

If the details below describe you, you could be a great fit for this role:

• 4+ years of experience in total rewards, compensation, or HR operations, ideally in a fast-paced SaaS or tech environment

• Fluent in compensation and benefits fundamentals, including benchmarking, annual reviews, and open enrollment

• Experience with managing relationships with external vendors (e.g., Benepass, ADP, benefits brokers)

• Comfortable with data analysis to identify trends, assess equity, and provide actionable recommendations

• Highly organized with strong attention to detail and follow-through

• Clear and empathetic communicator who can translate technical or policy information into approachable language

• Proactive and collaborative mindset with a focus on continuous improvement and scalability

• Maintains confidentiality and discretion when handling sensitive employee or company information

• Passionate about building equitable, transparent, and values-driven total rewards programs

Salary

In the US, the base salary for this role is between $100,000 - $120,000+, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan.

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup

• Home office stipend, phone and internet reimbursement, coworking membership

• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

• Competitive geo-neutral pay in the U.S.

• Annual reviews to ensure equity and market alignment

• Standardized bonus or commission structure

• 401(k) with employer contributions

• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents

• 100% premium coverage for individuals on high-deductible plans

• 24/7 Virtual Care and Employee Assistance Program

• Employer-funded HSA contributions and other pre-tax benefits

• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days

• 13 paid holidays with the option to swap for personal days

• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion

• Bi-annual performance reviews, team workshops, and leadership training

• Unlimited access to Coursera and O’Reilly

• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives

• Agile, founder-led company focused on collaboration and innovation

• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to [email protected].