Total Rewards Manager

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Total Rewards Manager. In this role, you will be responsible for analyzing, delivering, tracking, and providing recommendations that impact workforce metrics and compensation strategy. You are detail-oriented, data-driven, and passionate about using data to tell a compelling story—helping the People team make informed, equitable, and impactful decisions. You will work closely with the key-stakeholders and other team members to build and maintain competitive compensation structures, enhance HR analytics, and improve efficiencies across the People function.

You will:

• Support compensation and benefits processes and align with the business needs and global rewards strategy of Freshworks including salary reviews, annual variable pay process, equity processes, employee benefits & insurance renewals.

• Manage the implementation of compensation and benefit policies & procedures; taking account of cost & financial implications.

• Provide ongoing support to the business (Finance, Legal, HR and other functions) on complex aspects of C&B.

• Provide insights, observations and recommendations based on the analysis and reports produced and take an active part in decision making.

• Provide insights and recommendations to Talent Acquisition regarding non-standard / tailored compensation & benefits packages, based on research and data analysis.

• Draft and present communication materials for the field (HR, Finance, other functions) regarding the various aspects of C&B, on an ongoing basis or as a means to support the communication of C&B processes and strategy.

• Train and coach HRBPs and Talent Acquisition in the details of the programs.

• Conduct job matching, job evaluation and annual salary revision benchmarking.

• Be up to date with C&B trends, market practices and apply insights to compensation & benefits strategy.
Provide insights and observations based on C&B surveys and market practices analysis and recommend related C&B policies.

• Manage costs analysis and forecasts, providing data and coordinating with corporate economics and management. Monitors costs and budgets during the year for specific employee related costs.

• Analyze cost impacts, legal implications and practical considerations of harmonizing or making any changes to the compensation and benefits of transferring employees

• Supervise the operation of systems and the upload / download of data.

• Monitor the interfaces with other systems and ensure it is conducted smoothly.

• Be involved in the implementation of HR systems and tools in the aspects that they relate to compensation & benefits.

About you:

• 6 to 8 years of HR experience; including 5 + years in compensation and benefits.

• Experienced in supporting salary and bonus reviews.

• Advanced excel users are preferred.

• Benchmarking – in regional locations contributed to and collected compensation & benefits information from surveys to establish and maintain the company's competitive position for recruitment and retention of employees.

Location:

• This role is hybrid (4 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID