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Tools Support Coordinator (m/w/d)

Nc Group

Berlin permanent

Posted: May 22, 2025

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Quick Summary

We are looking for a Tools Support Coordinator to join our team in Berlin, Germany. The ideal candidate will have experience in IT support, strong communication skills, and a passion for quality and security.

Job Description

About us:
NET CHECK GmbH was founded in 1999 with the aim of improving the quality of communication networks. Since then, NET CHECK has developed into the leading partner of network operators and infrastructure providers of mobile and fixed networks of all technologies. Its core competencies include international network benchmarking (comparative measurements) as well as network planning and fault analysis. NET CHECK has one of Germany's largest crowdsourcing platforms, which generates over 144 million data points every day. Our commitment to quality and security has earned us the trust of scientific and government institutions.
NET CHECK is headquartered in Berlin and is part of the NC GROUP, an owner-managed group of companies with a total of over 180 employees at five locations in Germany and one in Belgrade, Serbia. To further support our dynamic team, we are currently, seeking a Tools Support Coordinator.

Job Summary: The ideal candidate is flexible, has a valid driver's license, and is proficient in both German and English, with a strong technical interest in smart phones (Android), computers, and electronics. This position demands high-quality work standards and requires time flexibility.


Responsibilities:
• Commissioning, acceptance, and installation of SwissQual and Rohde & Schwarz measurement systems.
• Providing first-level support to our measurement technicians.
• Acquiring measurement data for test purposes, with occasional travel abroad.
• Strong analytical skills with a structured approach to find root causes and workarounds
• Supporting fleet management
• Managing resources, including equipment and SIM cards.
• Installing and maintaining navigation systems and their associated map materials.


Your profile:
• Strong technical interest and understanding of Android mobile phones, computers, and electronics.
• Flexible with time and dedicated to maintaining high-quality standards in all tasks.
• Possession of a valid car driver's license.
• Proficient in both German and English.
• Completed training in communications engineering, telecommunications, or a related field (e.g., electronics, computer science, electrical engineering) is a plus.
• Confident in using Office products, especially Excel and Outlook.


We Offer:
• A dynamic team that thrives on creativity, collaboration, and technical excellence, fostering an innovative workplace.
• A diverse, growth-oriented work environment where your contributions have a meaningful impact on our collective success.
• 28 days of annual paid vacation.
• Subsidized Deutschland Ticket.
• Bike leasing with JobRad.

If you have a passion for passionate for smartphones and communications, we would love to hear from you!

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