Tier 3 Engineer - Network Services

ROLE PURPOSE  

Connect is looking for a Third Line Engineer to provide Technical services for Internal and External Clients. This role covers a wide range of activities such as Network Design, installation, support, configuration and integration. Individuals will have a broad range of foundation skills together with a chosen a range of specialisations to achieve this level. 

MAIN DUTIES AND KEY RESPONSIBILITIES  

Design responsibilities for Network Infrastructure 

Creation and documentation of HLD and LLD  

Present solution proposals to potential customers and talk knowledgeably about industry best practices for network design and operation 

Design and document all aspects of detailed infrastructure solutions including SD-WAN, Routing, Switching and Wireless 

Where they do not exist, ensure "As-is" Diagrams and documentation are produced for services 

Support and assist with support teams  

Producing future architecture documents for services 

Driving the production and enforcement of network standards and guidelines 

Providing Guidance for Project Resource Engineers 

Knowledge Transfer to Peers and development coaching 

Operational Incident 3rd & 4th Line Support with Root Cause Analysis 

Whilst you will act as a primary point of responsibility for the specific design activities, you will work closely with other stakeholders to ensure a smooth implementation and transition to operations team 

DESIRABLE SKILLS & EXPERIENCE 

Proven experience of working within an architect role within projects, providing solution design, project support and delivery of project architecture is essential 

Designing enterprise network infrastructure in a medium to large company 

Possess or undertake necessary accreditations 

BGP, OSPF, QOS, NAT, and general IP routing (including the use of virtual routing domains) and switching 

Service provider technologies including but not limited to MPBGP, MPLS, VRF-Lite and Carrier Grade NAT 

Connecting/integrating different providers with their own autonomous systems. 

Experience in IP addressing on a multiple site/size basis 

Experience in Juniper Mist 

Extensive experience in working with as much of the following as possible: 

Cisco Routing 

Cisco Switching 

Cisco Wireless 

Meraki MX (Routing, Security and SDWAN) 

Meraki MS (Switching) 

Meraki MR (Wireless) 

Zscaler Internet and Private Access 

Juniper Junos based Routing and Switching 

Degree in engineering or related qualification / 5+ years practical experience in a similar role  

Experience and formal training on 2 or more of our technology partners portfolios  

CCIE/CCNP Certification is a distinct advantage  

KEY COMPETENCIES  

Customer Focused  

A self-motivated team player with excellent interpersonal skills  

An outgoing individual willing to participate as part of a small and flexible team  

Flexible approach to working hours and work locations to support contracts throughout UK and Europe is essential  

Ability to work effectively under pressure.  

Excellent communication skills at all levels  

Good organizational and time management skills