Theatre Runner/ Ophthalmic Assistant

WHO ARE WE?

Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.

We are looking for an Ophthalmic Assistant/Theatre Runner to join our Newmedica Oxfordshire site on a 12-month fixed term basis. This will be full time role, working 40 hours over 5 days per week. 

OA’s/TR’s are an integral part of both our clinic and theatre teams and will undertake a variety of duties. It’s a busy role – you will be seeing a number of patients each day, this can either be in Clinics or Theatre and the ideal candidate will thrive in working in efficient and fast- paced environment. No two days will be the same and equal time will be provided for both aspects of the role.

This is a great role to progress your clinical skills and will help in taking the first step on a clinical career path. There are opportunities to progress and develop, with full in-house training, in both Clinic and Theatre. Newmedica is committed to the growth and development of all of our colleagues and the OA/TR tole is a great platform to explore where your interests may be.

Full training will be provided for this role.

What we’re offering  

25 days annual leave plus bank holidays   

A company pension scheme   

Opportunities to develop and grow within the business

Access to a range of benefits including free eye tests, discounted or free glasses, and a retail/technology discount scheme.   

An environment where your learning and development is supported through a range of various learning tools and courses.   

Working with a friendly multi-disciplinary team passionate about improving the lives of our patients    

Free food/snacks trolley

Monthly governance day with lunch provided

A free 24/7 well-being/counselling/advice service

A bright, spacious and modern working environment, built to the highest standards 

Cycle to work scheme 

Monthly Gift voucher rewards.

Essential job responsibilities included but not limited to:

Accurately document and record Patient history.

Perform a variety of routine tests using ophthalmic instruments that provide diagnostic information including, but not limited to, intraocular pressures, visual acuity, and OCT/fundus photography and biometry.

Administer topical medications as required by the provider for testing, treatment and surgery.

Prepare and position patient for diagnostic tests and procedures.

Performing, verifying and recording results of clinical testing with absolute integrity.

Maintain confidentiality of sensitive information and patient data at ALL times.

Assist in educating patients pertaining to the treatment to follow.

Entering accurate data onto the electronic patient record system in a timely manner.

Maintaining cleanliness according to Infection Prevention Control policies.

Following national policies, procedures and guidelines as set and established by Newmedica.

Maintaining a positive and approachable attitude towards patients.

Remaining cool, calm and collected when answering patient queries.

Managing patient expectations when there are delays or unforeseen circumstances occur.

Managing the relationship with the patient and the provision of appropriate information to them, ensuring that exceptional customer service is delivered.

Working with other clinic staff, including clinicians to ensure optimal patient flow, including assisting them if required.

Undertaking other ad hoc and administrative tasks as required to ensure the smooth running of the clinic.

Appropriate escalation of process, clinical, equipment, quality or infection risk issues.

Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.

Ensuring that all medication is locked away and never left unsupervised.

Preparing consumables for patients and ensure pre/post op are fully equipped

Assist the team in positioning patient for surgery and moving equipment

To assist the scrub nurse and surgeon in theatre

Attend and participate in team meetings, briefing and debriefing as required

To carryout theatre preparation of patient documentation

Assist in weekly/monthly stock checks, including checking expiry dates and re-stocking the theatre area

Providing hand holding services for patients as and when required

To take a patient through pre op, surgery and post op

Working with other staff, including surgeons to ensure optimal patient flow, including assisting them if required

What skills and experience do I need?

We’ll provide full training so experience isn’t always needed, but the following things will be advantageous:

EDUCATION & QUALIFICATION

A good level of general education or with equivalent experience

GCSE Maths and English

EXPERIENCE & KNOWLEDGE

Proven customer service skills with a passion for customer care. Previous experience of working with patients or carers would be desirable although not essential.

Ability to build a working knowledge of eye physiology and treatment. Previous experience is not expected.

Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems.

SKILLS & PERSONAL ATTRIBUTES

Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs.

Excellent verbal and written communication skills with a good telephone manner.

Excellent organisation skills and the ability to multi-task.

Committed to delivery of consistently high standards of testing and administration.

Enjoys the routine and rhythm of a process driven environment.

Comfortable making a significant contribution in a small team.

Able to balance working independently with appropriate escalation.

If you would like an informal chat about the opportunity, please contact [email protected]

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin