Textile Production Team Member - Kingsport, TN

Do you enjoy hands-on work, staying active, and being part of a mission that truly matters?
Goodwill Industries of Tenneva is hiring Textile Production Team Members to support our retail operations and help transform donated goods into sellable merchandise that funds life-changing programs.
In this role, you’ll play an essential part behind the scenes. Grading, pricing, tagging, and preparing donated clothing for the sales floor. Your work directly generates revenue that supports employment services, education programs, and job training opportunities across our communities.

 
Position Details

 
This position will begin temporarily at our Kingsport Warehouse location. Once our new Johnson City store opens, team members who are still employed with Goodwill after August will transition to the new store location and support the launch of our expanded retail operations.
This is a great opportunity to gain hands-on production experience while helping prepare inventory for a brand-new store opening.

 
What You’ll Do

Inspect donated textiles for quality, condition, and usability

Determine appropriate disposition of items (sellable, salvage, recycle, or discard)

Price, tag, and hang clothing according to Goodwill standards

Operate the Celerant system to select price points and print merchandise tags

Organize garments by category, size, and price on rolling racks

Maintain steady production flow to meet daily and weekly performance goals

Identify high-quality or unique items appropriate for e-commerce or specialty sales

Monitor product quality to ensure an excellent customer shopping experience

Communicate with leadership regarding production needs, shortages, or quality concerns

Keep work areas clean, organized, and safe at all times

Follow all safety guidelines, policies, and Goodwill’s Code of Ethics

Assist in other work areas as needed to support overall store operations

Performance Expectations

Meet or exceed daily production targets

Maintain consistent quality and pricing accuracy

Support a positive and collaborative team environment

Demonstrate accountability and reliability in attendance and performance

What We’re Looking For

Strong attention to detail and quality

Ability to stay focused and productive in a fast-paced environment

Good judgment and decision-making skills

Ability to follow written and verbal instructions

Dependable, self-motivated, and able to work independently or as part of a team

Professional communication skills and a positive attitude

Willingness to learn new systems and processes

High school diploma or GED preferred

Prior retail or production experience helpful but not required, training provided

Physical & Work Environment

Ability to stand and walk for extended periods

Ability to bend, reach, stoop, and perform repetitive tasks

Ability to lift, push, or pull up to 35 pounds

Work performed indoors in warehouse, retail, and production environments

Exposure to donated goods, including dust and lint

Frequent handling of clothing and textiles

Career Growth Opportunities At Goodwill Tenneva, we believe in promoting from within. Many of our retail leaders began in production roles. Team members who demonstrate strong performance and leadership potential may advance into:

Senior Production roles

Retail Associate positions

Keyholder or Shift Lead roles

Assistant Store Manager and beyond

We are committed to developing talent and creating pathways for growth. Why Join Goodwill Tenneva?

4 weeks of paid time off (for full-time employees after introductory period)

Medical, dental, and vision insurance

Employee discount at Goodwill stores

Major holidays off

Opportunities for growth and advancement

A supportive, mission-focused team

Meaningful work, every item processed helps change lives through the power of work

At Goodwill, every sale funds programs that empower individuals, strengthen families, and build stronger communities.

The work you do matters every single day.

Apply today and be part of something bigger than just a job.

Goodwill Industries of Tenneva is an Equal Opportunity Employer.