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TEMPORARY MEDICAL OFFICE CLERK

Confidential

Whiteman Afb, Missouri contract

Posted: February 9, 2026

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Quick Summary

A medical office clerk is responsible for providing administrative support to a medical office, including answering phones, scheduling appointments, and maintaining patient records.

Job Description

MEDICAL OFFICE CLERK

Whiteman AFB, Missouri

About AAI

AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management, and other professional services such as system design and continuous improvement.  AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA-certified Economically Disadvantaged Woman-Owned Small Business (EDWOSB), and a Woman-Owned Small Business (WOSB) with offices in Hampton Roads, Virginia, Montgomery, AL, Washington, DC, and Atlanta.

Fully qualified candidates are welcome to apply directly on our website at: https://aaionline.us/.

AAI is actively recruiting to provide clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.

PERFORMANCE OUTCOMES:
• Greets patients/visitors at a front desk, information center, or office setting.

• Answers the main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.

• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or makes referrals to other sections.

• Obtains updates and files medical records as needed.

• Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.

• Ensures the arrival of medical records prior to appointment(s).

• Initiates and locates patient medical records as needed.

• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

• Performs other administrative and clerical duties in support of medical care and operational support.

• Creates appointment schedules and templates in the patient appointment computer system.

• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in the computer system.

REQUIREMENTS:

• Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology is desired.
• Experience. At least 6 months of experience in an office setting.
• CPR- Current up-to-date American Heart Association or American Red Cross (AHA or ARC) (Web-based will not be accepted)
• Must be a US Citizen.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

• Armed Forces Health Longitudinal Technology Application (AHLTA)

• Composite Health Care Systems (CHCS) and/or MHS GENESIS

• Defense Enrollment Eligibility Reporting System (DEERS).

• Military Filing System – by sponsor, social security, terminal digit order, color-coded and blocked filing system.

• Contents of a military medical record, layout, sections, family members' prefix designation, forms used in an MTF, and the medical record tracking procedures.

Our benefits include:
• Paid Federal Holidays
• Robust Healthcare and Dental Insurance Options
• 401a plan
• 401k plan
• Paid vacation and sick leave
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance.

Veterans are encouraged to apply
AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.

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