Telesales Agent

Confidential

Cape Town, Western Cape part_time

Posted: May 13, 2026

Quick Summary

A Telesales Representative is required to connect with prospective customers by phone, understand their needs, and convert enquiries into sales. This role involves handling inbound sales enquiries and guiding customers through the buying process, meeting and exceeding individual and team sales targets.

Job Description

About the role

Are you a confident communicator who thrives in a target-driven environment? We are looking for a motivated Tele sales Representative to join our growing sales team. You will connect with prospective customers by phone, understand their needs, and convert enquiries into sales — all while delivering an outstanding customer experience.

Key responsibilities

Make outbound calls to prospective and existing customers to promote products and services

Handle inbound sales enquiries and guide customers through the buying process

Meet and exceed individual and team sales targets on a monthly basis

Build and maintain strong customer relationships through professional and engaging communication

Accurately capture and update customer information in the CRM system

Follow up on leads, quotes, and pipeline opportunities in a timely manner

Collaborate with the sales team to share insights and refine pitching strategies

Handle objections confidently and professionally to close sales

Requirements

Proven experience in telesales, telemarketing

Excellent verbal communication skills with a clear, engaging phone manner

Strong ability to listen, identify customer needs, and tailor your pitch accordingly

Resilient, self-motivated, and comfortable working in a high-volume call environment

Good computer literacy and experience using a CRM system (advantageous)

Matric certificate required; a relevant sales or marketing qualification is a plus

Fluency in English; additional languages an advantage

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