Telephony Developer

Questronix Corporation

Ortigas Center, Metro Manila, Philippines permanent

Posted: September 3, 2024

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Quick Summary

Develops call flow scripts and assesses user experience for telephony system used by contact center in Ortigas Center, Metro Manila, Philippines.

Required Skills

Java VXML PHP SQL VoiceXML HTML JSP JavaScript Oracle Microsoft SQL API integrations

Job Description

• Responsible for handling developments for telephony system used by contact center.
• Develop call flow scripts and assess user experience based on contact center requirement.
• Technical support for call flow changes and initiatives
• Oversees the preparation and planning of call flows and communication improvements.

Requirements:
Qualifications

• At least 2 years experience on coding and development on Voice Solutions
• Has knowledge and background on call flow development
• Programming Languages: Java VXML, Php, SQL, VoiceXML
• Web Scripting: HTML, JSP, JavaScript
• Database Systems: Oracle/ Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio or any contact center platform
• Has knowledge on API integrations and development

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