Telephone/Switchboard Operator

Confidential

Salem, Virginia permanent

Posted: April 20, 2026

Quick Summary

A Telephone/Switchboard Operator at CMA, LLC is responsible for providing high-quality customer service and support to clients through the phone system, ensuring timely and effective resolution of customer issues. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. Must be available to work 1st and 2nd shifts in the United States of America.

Job Description

Category: Telephone/Switchboard Operator

Location: Salem VA, United States of America

Citizenship Required: United States Citizenship

Clearance Type: Background

Telecommute: NO

Shift: 1st and 2nd Shift (United States of America)

Travel Required: NO

Positions Available: 5

At CMA, LLC our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity, nonconventional aptitude, and bringing your whole self to work.

We are comprised of veteran professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Description:

Answer and direct incoming calls to proper departments

Monitor code blue, fire, and gas alarm panels

Alert staff of emergency codes via paging systems and overhead announcements

Page on call physicians and medical staff when needed

Document and log all codes and call activity daily

The switchboard is manned 16 hours per day, 365 days per year.

Holidays and other shifts are rotated to accommodate staffing needs.

Salary Range: DOE

CMA, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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