Telemarketing Specialist

Jobs for Humanity is partnering with WD advertising to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: WD advertising

The role of a Telemarketing Specialist involves engaging potential customers over the telephone to deliver our company's products or services, stimulate interest, generate leads and drive sales. You will be the first point of contact for our customers and are expected to demonstrate good communication skills by conveying information effectively and using persuasive techniques.

Job Purpose
The purpose of this role, Telemarketing Specialist, is to capture the interest of potential customers, understand their needs through active listening, and convert them into leads and sales. This position requires the use of CRM software for customer relationship management and the capacity to handle objections while maintaining a positive attitude is critical to success.

Job Duties and Responsibilities

• Engage potential customers over the phone to promote products or services.
• Generate leads and convert them into sales.
• Use strong communication skills to convey information and persuade prospects.
• Apply active listening skills to understand customer needs.
• Utilize CRM software for customer relationship management.
• Handle objections while maintaining a positive attitude.

Required Qualifications

• Telemarketing expertise.
• Customer engagement abilities.
• Lead generation skills.
• Sales experience.
• Strong communication and persuasion skills.
• Active listening skills.
• Proficiency in using CRM software.
• Ability to handle objections and maintain a positive attitude.