Telco Sales Operations Officer

Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.

We provide reliable solutions and build trusted relationships with our customers.
Through innovative services, we meet today’s energy demands while preparing for the challenges of tomorrow.

As Greece’s first multi-service provider, we seamlessly combine energy and telecoms, creating a unique ecosystem of value and convenience to our customers.

Recognized for a 3rd consecutive year as a Great Place to Work, we are proud of our people and our culture of excellence.

We are not just keeping up with the future – we are leading the way, setting the standard, and shaping what comes next.

Join Us!

As part of its development Volton strengthens its human resources in Athens and seeks a Telco Sales Operations.

The Sales Operations Officer role provides both strategic and operational support to the Sales Department, aiming to ensure smooth process execution, data accuracy, performance analysis, and continuous improvement of the sales team’s efficiency.

Responsibilities

• Manage and maintain CRM systems and customer databases
• Monitor KPIs and prepare daily, weekly, and monthly performance reports
• Develop and maintain sales dashboards and management reporting
• Support sales pipeline management and follow-up processes
• Coordinate activities between Sales, Marketing, Customer Service, and Back Office teams
• Assist in the preparation and management of offers, contracts, and commercial proposals
• Standardize and optimize sales processes and workflows
• Review the accuracy of offers and pricing information
• Support onboarding and training of new Sales team members
• Participate in the planning and monitoring of sales campaigns and maintain organized sales documentation

Requirements:
• 2+ years of previous experience in Sales Operations or Sales Support is considered an asset
• Strong knowledge of Excel/Google Sheets and data analysis
• Experience with CRM systems
• Understanding of telecommunications products and services is considered an advantage

Personal Skills

• Strong organizational skills and attention to detail
• Analytical mindset with the ability to derive insights from data
• Excellent communication and teamwork skills
• Goal-oriented with the ability to meet deadlines

Benefits:
• Competitive salary package aligned with your experience and expectations
• Hybrid working model offering flexibility and work life balance
• Private health insurance and a range of corporate benefits & perks (half-day work on birthday, early Fridays in Summer and a variety of team-building activities)
• Continuous learning culture with ongoing training and development opportunities
• A dynamic, human-centric and high-performance work environment
• Modern office spaces designed to enhance productivity and comfort

Don’t miss the chance to join a Great Place to Work–Certified company that fosters a positive work environment and is proudly recognized as a Best Workplace for Women 2025. Embracing an employee-first culture, we put people at the heart of everything we do; an approach honored with a Silver Award for Employee-Centric Culture and a Silver Award for Best Onboarding Initiatives.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr