Telco Regulatory Compliance Assistant

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The Telco Regulatory Compliance team serves as a key interface with external regulatory authorities and maintains a deep understanding of global telecommunications regulations, market dynamics, and industry trends. As a Telco Regulatory Compliance Assistant, you will support the team in implementing regulatory requirements across multiple markets and collaborate with cross-functional partners to ensure compliant execution of products, processes, and partnerships. This role requires strong data-handling capabilities, exceptional organizational skills, and a commitment to gaining expertise in telecommunications regulatory frameworks worldwide.

The role

• Regulatory Documentation & Filings: Manage licensing, filing, and reporting documentation for various projects, working closely with the global regulatory team and external legal advisors to ensure timely and accurate submissions to official regulatory bodies.

• Regulatory Calendar Management: Support the development and continuous maintenance of the regulatory reporting calendar, including setting reminders and ensuring documentation and deadlines remain up to date.

• Preparation & Submission of Regulatory Reports: Take full ownership of preparing regulatory reporting materials, submitting them for managerial review, and delivering final documentation to the appropriate authorities in line with reporting schedules.

• Data Research & Documentation Production: Conduct research, gather data, and produce documentation related to regulatory activities, following the priorities and guidance set by the team manager.

• Cross-Functional Internal Support: Assist internal teams by providing the required paperwork, compliance documentation, and support for processes triggered by regulatory or compliance obligations.

• Application & Licensing Process Support: Support the end-to-end management of regulatory application processes, particularly in consolidating documentation, tracking progress, and ensuring all requirements are met according to local regulations.

• Tracking Regulatory Requirements & Obligations: Assist in maintaining accurate internal records of regulatory requirements, reporting obligations, and compliance-related projects, ensuring traceability and consistency across markets.

Required Skills & Qualifications

• Bachelor’s Degree (Legal studies preferred).

• Minimum 3 years of professional experience in a fast-paced, evolving industry; experience in technology or telecommunications is a strong plus.

• High proficiency in Excel and databases, with strong data mining, organization, and manipulation skills.

• Strong multitasking ability, able to manage several deadlines and deliver results in a timely and accurate manner.

• Eagerness to learn, adapt, and grow new skills within the regulatory environment.

• Ability to work independently with minimal supervision.

• Excellent written and verbal communication skills.

• Sound judgment and consistency in decision-making, with an emphasis on timeliness and professionalism.

• Fluency in English required; additional languages are considered a strong asset.

Benefits:

• Five9 Shares

• Bonus Scheme

• 10% Flexi Benefit

• Meal Allowance

• Medical Insurance

• Life Insurance

• 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.