Technology Support Engineer

ABOUT LIV GOLF

Now in its fourth season, the LIV Golf League features 13 teams competing for both an Individual and Team title at premier golf courses across the world. As the first truly global golf League, LIV Golf is constantly innovating to set a new standard in sport and redefine the fan experience through the lens of music, culture, and entertainment, while growing the game of golf for a new era of players and fans around the world. Headquartered in New York and London, the League holds events in cities across Asia, Australia, Europe, the Middle East, North America, and Africa, with broadcasts reaching nearly 900 million households in more than 200 international markets and territories. LIV Golf was designed to expand the sport on a global level, bring new audiences to the game, create new value within the golfing ecosystem, and enhance the game’s societal impact far beyond the course through the League’s Impact & Sustainability efforts. In 2022, LIV Golf launched The International Series, which features 10 elevated events in world-class destinations. Sanctioned by the Asian Tour, these events offer a pathway for leading professional and amateur golfers from around the world into the LIV Golf League and the Majors.

HISTORY

Founded in 2021 and officially launched in 2022 with the eight-event LIV Golf Invitational Series, 2025 was our third 14-event season as the LIV Golf League.

The format respects golf’s history and traditions with updates for modern-day sports fans; four days, 72 holes, no cut, shotgun start, and simultaneous Team and Individual competitions, offering a faster tournament that drives engaging storylines and offers an immersive fan experience. The League’s award-winning events, each wholly owned and operated by LIV Golf and broadcast to over 900 million homes across 200 international territories, showcase world-class competition happening at LIV Golf’s 14 global events. Music entertainment, food, live concerts, family-friendly activations and offer a festival-like atmosphere. A two-time winner of the World’s Best Golf Event from the World Golf Awards and a Sports Business Awards Finalist for Sports Event of the Year, our signature hospitality, inclusive atmosphere, quality food and beverage offerings, post-play concerts have helped LIV Golf have helped build record-breaking attendance at events worldwide.

LIV Golf continues to expand its reach by bringing the League to new and returning markets featuring some of the most iconic venues in the world. It has also introduced free agency to professional golf, integrating end-of-season player promotion and relegation, team trades and off-season roster movement that drive year-round fan engagement, embraced by many of the world’s most popular sports.

Away from the entertainment on the course, LIV Golf is dedicated to enhancing the well-being of the communities it visits through its ground-breaking social impact and sustainability strategy. Named a 2024 Most Impactful award winner by Front Office Sports for utilising its platform to make a positive impact on and off the course, in local communities around the globe, the League is committed to giving back and improving the world through golf.

ROLE OBJECTIVE / THE TEAM

We are seeking a highly skilled Technology Engineer with extensive experience in macOS device management, Microsoft 365 administration, and Windows system support. This role will be critical in deploying, managing, and troubleshooting our enterprise Mac environments, while also overseeing Microsoft 365 cloud applications and supporting Windows-based systems. The ideal candidate will be comfortable supporting a hybrid workplace, with additional responsibilities spanning identity management, SaaS Ops, and digital workplace technologies.

JOB RESPONSIBILITIES / WHAT YOU WILL BE DOING

Macintosh Engineering & Support:

• Manage enterprise-wide macOS deployments using modern MDM tools.

• Develop and enforce policies for Mac security, patching, and compliance.

• Deliver advanced troubleshooting, scripting, and automation (e.g. JAMF Pro etc.).

Microsoft 365 & Windows Administration:

• Administer Microsoft 365 suite (Exchange, SharePoint, Teams, OneDrive, Intune).

• Ensure seamless integration between macOS and M365 environments.

• Support Windows desktops, laptops, and virtual environments.

• Assist with AD, Azure AD, and Single Sign-On (SSO) configurations.

Cloud & Enterprise IT Support:

• Maintain and troubleshoot cloud-based and SaaS applications across the organization.

• Monitor system performance, patching, and endpoint security.

• Partner with Information Security and Service Delivery on risk management and support escalations.

Identity & Access Management & SaaS Ops:

• Operate user lifecycle (joiner/mover/leaver) processes using Entra ID and SSO tools.

• Manage SaaS access, MFA policies, and license hygiene (Okta, Google Workspace, M365, Zoom, Slack).

• Support automation of provisioning and deprovisioning processes.

Digital Workplace & Collaboration:

• Administer Slack, Zoom, Teams, and other enterprise collaboration platforms.

• Support AV, digital signage, meeting room setups, and hybrid workplace technology.

• Drive improvements to device standards and end-user experience in partnership with Service Delivery.

• Strive to continually improve support processes while working with internal and external resources and stakeholders.

Network Troubleshooting & Optimization:

• Troubleshoot any connectivity issues and work with vendors to resolve.

• Analyze network performance and test network functionality for continued tuning and optimization.

• Establish network security best practices and manage firewalls

REQUIRED SKILLS / WHAT WE ARE LOOKING FOR FROM YOU

• Bachelor’s degree and 7+ years of experience in enterprise macOS administration and support.

• Expertise in JAMF Pro, Intune, or other leading MDM solutions.

• Solid experience with Microsoft 365 cloud administration and tools.

• Proficiency in Windows desktop support and hybrid Mac/Windows environments.

• Working knowledge of Entra ID, SSO, and SaaS identity/access practices.

• Experience administering Slack, Zoom, and modern collaboration platforms.

• Understanding of IT security best practices and Zero Trust principles.

• Familiarity with SaaS Ops tools and service delivery frameworks (e.g., ITIL).

• Strong problem-solving, documentation, and stakeholder engagement skills.

• Expertise in configuring and managing network devices and architecture.

PREFERRED QUALIFICATIONS

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP).

• Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101).

• Experience with SaaS Ops tooling (Okta, BetterCloud, Torii, or similar).

• Exposure to cloud storage/backup systems

YOU WILL THRIVE HERE IF

• You’re a proactive, systems-minded thinker who finds better ways of doing things.

• You’re organized, curious, and resilient — even when dealing with ambiguity or change.

• You communicate clearly and build trust with both technical and non-technical stakeholders.

• You take pride in solving problems and creating great experiences for your colleagues.

• You value collaboration, agility, and the opportunity to make an impact.

LIV Golf is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees.

We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships.

LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.