Technology Account Manager

TalkNMoreCommunications

Kos, , Greece permanent

Posted: September 3, 2012

Quick Summary

We are seeking a Technology Account Manager to join our team in Kos, Greece. The ideal candidate will be responsible for managing customer relationships, providing technical support, and ensuring seamless service delivery. The successful candidate will have excellent communication and problem-solving skills, with a strong understanding of the technology industry.

Job Description

TalkNMore Communications Ltd (aka 24-7ContactCenter.com) is a Next Generation Multimedia Contact Center located in Kos Island, Greece. We provide call center & BPO services customized to fit the needs of our clients. We integrate personal integrity and a strong commitment to the values of service in everything we do – inside and out.

It’s our goal every day to combine an entrepreneurial spirit and innovative thinking to support our clients. Giving back to our clients, our associates, and the communities where we live and do business is an idea we take very seriously

Seeking an individual to assume a new position as account manager and sales support to existing clients as well as systems architecture for all new and existing clients.

Job Duties:

• Ability to architect IT projects for new and existing clients from desktop to server and/or a complete infrastructure design
• Working knowledge of IT hardware and software platforms with the ability to generate and present quotes to new and existing clients
• Set and manage client expectations on a daily basis
• Single point of contact for all clients
• Prepare reports and conduct client meetings
• Ability to quickly learn or employ consultative-style selling skills
• Excellent oral and written communication skills

• College Degree
• Experience – 3-5 years experience in IT design and installation
• Minimum of 2 years experience in a client facing setting either in sales or account management
• Self starter, self motivated, organized, disciplined thinker and disciplined actions
• Outgoing personality and ability to communicate with C-Level
• Medium-Expert proficiency with Microsoft Excel, Word and Outlook
• IT Certifications a plus

All your information will be kept confidential according to EEO guidelines.

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