Technical Writer

NextGen Federal Systems is seeking a skilled Technical Writer to provide support to the U.S. Government in the authoring, editing, and facilitating of content development for policy, official correspondence, system documentation, procurement documentation, information technology, communications platforms, domain awareness systems, and operational planning systems:

• Policy

• Standard Operation Procedures

• Official Correspondence

• System Documentation

• Procurement Documentation

• Capability Analysis Study Plans

• Capability Analysis Reports

• Mission Need Statements

• Concepts of Operations

• Operational Requirements Documents

Responsibilities::
• Write, review, and refine document content to ensure that it meets or exceeds program defined standards and structural formats, while maintaining a history of version control.
• Copy-edit and proofread documents, paying close attention to grammar, punctuation, formatting, clarity, concision, and consistency.
• Facilitate communications among interdisciplinary teams comprised of subject matter experts (SME) to gain a deeper understanding of the end-users' perspectives and best practices for meeting operational requirements.
• Mentor and train SMEs to elucidate and articulate colloquial concepts, terminology, and jargon in contextually accurate language that is clear to non-SME readers.
• Organize, display, and present data in formats that enhance reader comprehension, including diagrams, graphs, charts, and tables.
• Strengthen common themes and information threads that build and sequentially complement throughout complex inter-related documents.
• Proactively develop collaborative relationships with personnel throughout the United States Marshals Service and other partner agencies.
• Adjudicate SME comments and garner concurrence on any edits addressing their comments.
• Effectively adhere to standard document template styles and editing guides.
• Collaborate with IT engineers, system architects, and project managers to gather technical information and translate it into clear, concise documentation including network/flow diagrams created with tools like Visio, or similar products.
• Conduct interviews with SMEs to clarify technical concepts and procedures.
• Review and revise existing technical materials to align with the latest updates of government policies and procedures.

Required Qualificiations::
• Must have a bachelor's degree with significant coursework in writing or editing.
• Must possess excellent writing and verbal communication skills.
• Must display superb copyediting and proofreading ability.
• Must be able to interact with operational SMEs and effectively elicit critical requirements information.
• Must be proficient in Microsoft Word, including tracked changes and mastery of styles.
• Must be proficient in other Microsoft Office software, including PowerPoint, Excel, and Visio at a minimum.
• Must be able to develop and maintain multiple versions of edited technical documents and templates.
• Top Secret Clearance required.
• Occasional travel is required.

Desired Qualifications::
• Prior experience in government and/or other federal program writing.
• Proficiency with Adobe Acrobat.
• Proficiency with Microsoft Visio and SharePoint Online.
• Prior experience with data visualization and dashboard development.

About NextGen:
NextGen Federal Systems is an innovative technology and professional services provider specializing in advanced software solutions and comprehensive mission and business support services. We work in close collaboration with our Customers to truly understand their business and mission goals. Our approach is to design, build, implement, and manage solutions that measurably improve our client’s organizational performance. We have established and foster a corporate culture where we:

•Treat employees with fairness and respect regardless of their position, sexual identity, race, or tenure.
•Communicate the importance of our mission and our employees’ contributions to it, ensuring they understand how their job role contributes to the greater good.
•Openly promote and communicate our ideas for change and adaptability.
•Strive to achieve results as an organization.
•Hold employees accountable to their commitments and provide incentives that encourage positive and productive behaviors.
•Value the talents and contributions of our employees as the key factor for our success.
•Create an environment where people can engage at all levels.
•Encourage people to take risks and allow them to make mistakes.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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