Technical Writer

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:
We are seeking a Technical Writer to create clear, engaging written content that helps our audience understand our processes, services, and expectations. This role will write and maintain resource pages, newsletters, blog posts, and training modules. The ideal candidate is comfortable blending technical accuracy with creative writing to produce content that is both informative and engaging.

Key Responsibilities:

• Write and edit clear, concise copy for internal and external resource pages focused on process servers and their work

• Draft engaging newsletters that highlight updates, best practices, and key initiatives for a largely independent contractor audience

• Produce blog posts that educate and inform while using storytelling and creative elements to keep readers engaged

• May help develop written content for training modules, including overviews, step-by-step guides, FAQs, and job aids

• Collaborate with subject matter experts (including legal, operations, and compliance) to gather information and ensure accuracy

• Maintain a consistent voice, tone, and style across all written materials

• Organize and structure content so it is easy for busy contractors to navigate and apply in the field

• Update and refresh existing content to reflect new policies, processes, or tools

• Proofread and quality check materials for grammar, clarity, and alignment with brand standards

• Partner with cross-functional teams to prioritize and deliver content on schedule

Skills and Qualifications:

• At least 2 years of experience as a technical writer in a professional setting

• Experience as a technical writer, content writer, or similar role, creating instructional or process-focused content

• Demonstrated ability to combine technical clarity with creative, engaging writing

• Strong writing, editing, and proofreading skills with attention to detail

• Familiarity with basic content management systems or documentation tools preferred

• Experience writing for independent contractors, legal services, operations, or compliance environments is a plus, and legal knowledge is helpful but not required

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance

• 401(k) with company matching

• Paid time off

• 7 Paid company holidays

• 4 Floating holidays per-year

• Life Insurance and AD&D Insurance

• Long Term Disability

• Health Care Reimbursement Flexible Spending Account

• Dependent Care Flexible Spending Account

• EAP (Employee Assistance Program)

• Pet Insurance

Salary Range: $70,000 - $75,000 per year

Schedule: Full-time, Monday through Friday 8am-5pm (Hybrid from Seattle HQ)