Technical Writer

Technical Writer

About Us

Velocity and its portfolio of brands are the nation’s leading builders of Re-Engineered Classics™, redefining what it means to own a classic. Our vehicles aren’t just restored; they’re entirely reborn. By blending timeless design with today’s performance, comforts, and technology, we set the standard for how classics are built, owned, and driven. Every product we create is crafted without compromise, honoring the past while delivering the experience of today.

Velocity’s Culture and Core Values

Success at Velocity requires a “whatever it takes” mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomes—because growth does not come from comfort.

We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. “That’s not my job” is not in our vocabulary; when one part of our team falls short, we all do.

Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.

Overview

This role involves collaborating with technicians, engineers, and other stakeholders to produce clear, accurate, and user-friendly assembly manuals and SOS (Standard Operating Systems) that enhance operational efficiency and support the assembly process.

Job Level

Individual Contributor

Reports To

Director of Engineering, Process, and Quality

Duties and Responsibilities

Write and maintain comprehensive SOS and assembly manuals for automotive restoration projects.

Collaborate with team members to gather technical information, diagrams, and specifications.

Translate complex technical processes into clear, concise, and visually engaging content.

Ensure all documentation complies with company standards, industry regulations, and branding guidelines.

Edit, proofread, and update existing documentation to reflect new processes or updates.

Conduct interviews with technicians and other staff to understand procedures and incorporate feedback.

Store information in a repository for all technical documents and manuals.

Assist in the development of training materials related to assembly procedures and SOS updates.

Manage communication plan for all documentation revisions and initial releases.

Identify bottlenecks in existing processes through documentation, recommend optimizations, and measure improvements via metrics like time savings or error reduction.

Required Skills and Abilities

Strong understanding of mechanical processes and the ability to interpret technical schematics.

Proficiency with documentation tools such as Microsoft Office.

Exceptional written and verbal communication skills.

High attention to detail and a commitment to accuracy.

Ability to work independently and meet deadlines while managing multiple projects.

Familiarity with the automotive restoration or restomod industry.

Experience with creating visual aids such as diagrams, exploded views, and flowcharts.

Strong aptitude for leveraging AI and automation tools to enhance productivity and innovation; active use of AI in professional work is essential.

Demonstrated excellence in internal customer service, with a proven ability to anticipate needs, resolve issues proactively, and build strong cross-functional partnerships.

Education Background and Experience

Bachelor’s degree in Technical Writing, Communications, Engineering, or a related field, or equivalent experience preferred.

Proven experience as a technical writer, preferably in the automotive, aviation, or manufacturing industry.

Key Performance Indicators (Performance will be tracked by the following data metrics)

Warranty Rate < 26% (Monthly) (1Q < 30, 2Q < 29%, 3Q < 28%, 4Q < 26%)

Time to Close Warranty < 15 days (Monthly)

On-Time Completion > 95% (Weekly) (Exception New Model)

Change Management = Implement Changes (Quarterly)

Physical Demands (To include but not limited to)

Prolonged periods of standing or walking around the workspace.

Occasionally lifting and carrying items, typically weighing up to 10-20 pounds.

Regularly bending, stooping, or crouching to work on vehicles at different heights.

Frequent use of fingers and hands for typing, writing, and operating a computer.

Using telephones, printers, copiers, and other office tools.

Frequent need to focus on printed or digital material.

Exposure to loud noises from power tools and machinery.

Working in non-climate-controlled environments, leading to exposure to heat or cold.

Potential exposure to dust, fumes, and chemicals like solvents, oils, and paints. Proper PPE is often required.

Frequent reaching above the shoulders or below the waist.

Maintaining physical activity throughout the day without fatigue.

Adherence to safety protocols to avoid injuries from sharp tools, heavy objects, or moving vehicles.

Safely operate a motor vehicle.

Benefits Include

Compensation: Pay is based on experience and qualifications

Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days

Retirement: 401(k) with company match after 6 months at next enrollment period

Paid Time Off: Paid time off and paid holidays

Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment

Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.

Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.