Technical Training Manager

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the Global & Local stakeholders to deliver high-impact Learning solutions in a collaborative, multicultural environment. We are looking for a Manager – Learning & Development whose role will be:

• Learning Strategy: Develop and execute strategic learning and development plan that aligns with the organization's goals and objectives.

• Curriculum Development: Collaborate with subject matter experts to design and develop technical training programs, courses, and materials that meet the needs of various technical roles within the organization.

• Content Creation: Create engaging and interactive learning content, including e-learning modules, videos, presentations, and other resources, using a variety of tools and technologies.

• Instructional Design: Apply instructional design principles to ensure that technical training materials are effective, learner centered, and aligned with learning objectives.

• Learning Delivery: Facilitate technical training sessions, workshops, and webinars, both in person and virtually, ensuring a dynamic and engaging learning experience for participants.

• Assessment and Evaluation: Establish mechanisms to assess the effectiveness of learning programs and make data-driven improvements.

• Learning Technology: Stay updated on learning technology trends and leverage tools and platforms to enhance the delivery and tracking of learning initiatives.

• Learning Management: Oversee the Learning Management System (LMS) and ensure that technical training content is organized, accessible, and UpToDate.

• Collaboration: Partner with cross-functional teams, including HR, IT, and department managers, to identify technical skill gaps and customize training solutions accordingly.

Skills and Experience

• 4–6+ years of experience in digital campaign operations or Media Buying management services.

• Hands-on expertise with GA4, Analytics 360, Google Studio, IAS/Double Verify, and ad trafficking tools.

• Strong understanding of campaign metrics (delivery, pacing, CTR, viewability, IVT, etc.).

• Excellent communication, presentation, and facilitation skills.

• Proven experience in designing and implementing learning & development programs.

• Strong understanding of adult learning principles and instructional design methodologies.

• Proficiency in learning management systems (LMS) and e-learning authoring tools.

• Analytical skills – able to interpret present information which drives decision making. Experience in Power Bi, Azure, Tableau would be additional advantage)

• Ability to create high-quality processes and lead the team to adhere to those standards.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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