Technical Trainer

MSXInternational

Gurugram, , India permanent

Posted: March 24, 2026

Required Skills

Job Description

Company Overview:

https://www.msxi.com/en/

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

The responsibilities would include:

• On the Job training: Delivering Brand, Product and Technical Aftersales trainings.

• Skill Assessment & Training Need Identification

• Skill development through On the Job Training and Coaching.

• Training Delivery of curriculum modules

• Basic to expert level training delivery to dealers manpower.

• Process deployment & Implementation

• Certification coverage as per various levels defined.

• Training Nominations follow up.

• Debottlenecking of issues through collaboration with Regional Field Team and HO

• Manpower Engagement

• Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.

• Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)

• At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.

• Reporting to the Agency Project Manager Lead & Academy SPOC

• Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills.

• Should have Interpersonal & Task Management skills along with clear understanding of

adherence to Business SOPs

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

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