Technical Trainer

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.

Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

Purpose of the role:

As a Technical Trainer, you will play a critical role in building the skills, confidence, and capability of our field‑based drainage teams. Reporting to the Learning & Development Specialist, you will design and deliver engaging, practical training that prepares teams to respond effectively to a range of operational challenges—including sewer blockages, flooding incidents, and proactive cleaning activities.

This role blends hands‑on technical training with a strong focus on safe working practices. You will ensure all learning aligns with Lanes Group policies, Thames Water standards, and current industry regulations. Through clear instruction, practical demonstrations, and ongoing skills assessments, you will help our teams work safely, efficiently, and to consistently high standards.

You will work closely with our HSQE and Operational teams to ensure all training content reflects the latest procedures, safety requirements, and regulatory changes. Your contribution will directly support operational excellence, service consistency, and compliance across the Thames Water contract area.

Ultimately, your work will help us achieve our mission to be a safe, secure, and industry‑leading provider—equipping our people with the knowledge, skills, and mindset to deliver outstanding service to customers and communities.

Base Location: West Yorkshire
Travel: Required across our network, including (but not limited to) Bradford and York – company vehicle provided
Job Type: Permanent, full‑time
Hours: Monday to Friday (42.5 Hours)

Key Responsibilities

Design and deliver robust safety‑critical training programmes across the Sapphire region, covering areas such as confined spaces, water jetting, construction skills, and City & Guilds‑accredited modules.

Produce engaging and accessible learning materials in a range of formats.

Facilitate in‑person and virtual training sessions for operatives, supervisors, and managers, ensuring compliance with regulatory requirements and Lanes safety standards.

Review and update training materials regularly to reflect changes in legislation, HSQE protocols, and industry best practice.

Track delegate feedback, assessment results, and training outcomes to support continuous improvement.

Collaborate with HSQE, L&D, and Operational teams to ensure training is relevant, impactful, and aligned to business goals.

Assess and sign off staff and in‑house trainers, ensuring competence in safety‑critical tasks.

Maintain accurate, auditable records of all training delivered—including certification, assessments, and reporting.

Support operational readiness by ensuring mandatory and role‑specific training is completed on time and to the required standard.

Coach and support new starters and internal trainers during onboarding or upskilling, providing guidance and responding to queries.

Undertake additional duties as required to support the Group’s objectives.

About You — Required Skills & Experience

Ability to design creative, engaging training content across multiple formats

Experience creating assessments and delivering constructive feedback

Strong attention to detail when developing training materials

Excellent facilitation and presentation skills (face‑to‑face and virtual)

Willingness and ability to travel across sites including Bradford, York, and Leyland

Ability to adapt training approaches to suit different water contracts and audience needs

Desirable Experience

Familiarity with Lanes Group operations, sites, and values

Experience using data to measure training effectiveness

Knowledge of Sapphire or similar water/utilities joint ventures

Ability to integrate compliance requirements into engaging training content

Experience managing training budgets and resources

Training & Qualifications Required

Qualified Assessor: A1, TAQA, or equivalent

Confined Space Assessor certification

Water Jetting Association (WJA) Instructor certification

City & Guilds or equivalent accredited Trainer status

CITB‑accredited training credentials

Health & Safety qualification (e.g., IOSH Managing Safely)

Benefits:

25 days’ holiday (plus bank holidays)

Health cash plan

Auto‑enrolment pension scheme

On‑site parking

Personal learning and development opportunities

Friendly and supportive working environment

Living the Company Values:

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’. 

Each role and value has an alignment to set proficiency levels and expectations, this role holder is expected to: 

Leading:  Acts as a role model, shaping the learning agenda and influencing change. 

Agile:  Anticipates learning needs, adjusts quickly to changing operational contexts. 

Nurturing:  Supports the development of others through coaching and structured development plans. 

Engaging:  Inspires and motivates learners, builds trust and credibility 

Safe & Secure:  Ensures all learning is aligned to safety and compliance standards. 

Your Contribution to the company: 

Strive to be always positive and constructive 

Adhere to all company policies 

Straight talking about the facts of the situation – open discussions are the best way to find solutions 

Help others through communicating clearly 

Deliver on commitments 

Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues 

Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’ 

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.