Technical Team Lead

Metal Toad is an Advanced AWS Consulting Partner that empowers organizations to innovate through artificial intelligence, cloud migration, cost optimization, and application modernization. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24/7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management. 

Metal Toad is a fully remote company, offering all team members the ability to work from home. For this opportunity, the selected candidate must be available to work Monday to Friday, from 8:00 AM to 5:00 PM Pacific Time (PST). Although Metal Toad is a remote company, due to legal constraints, we are only seeking candidates living in the USA for this position.

To apply for this position, please submit your resume in a PDF format.

Job Description

The mission for this role is to lead a team of software engineers to implement high-quality technology solutions.

Responsibilities

OUTCOMES

Ensure Engineering Profitability: Manage resource allocation through accurate estimation, meet utilization targets, and ensure strict adherence to time logging standards.

Ensure High Engineering Performance: Guarantee project success through proactive unblocking, rapid communication, and meeting all security and quality standards.

Maintain Professional Standards: Ensure ongoing compliance with role certification standards and practice effective delegation.

Recruit & Retain Great Talent: Ensure 90%+ A-player acquisition and maintain high retention of engineering talent.

ACTIVITIES

Estimation & Allocation: Create accurate estimates for every ticket to enable proper resource allocation.

Utilization & Logging: Ensure the team (including self) meets utilization targets and adheres to time logging standards.

Unblocking & Escalation: Reduce ticket overage by unblocking engineering team members and leveling technical issues up to the Head of Engineering.

Reporting: Report ticket estimate overages to the Project Manager and Head of Engineering ASAP to ensure project success.

Onboarding & Certification: Maintain updated milestones and dates in the Certification Planning spreadsheet for 100% of team members.

Quality Control: Adhere to quality and security standards to ensure zero requirements defects on projects.

Timeline Management: Support work-in-progress cycle times of < 2 days, code reviews within 4 business hours, and QA within 2 days.

Team Leadership: Delegate tasks using the 5 Levels of Leadership (p. 215) and implement Manager Tools best practices for retention.

Hiring: Participate in the hiring process using the WHO method to acquire A-player talent.

QUALIFICATIONS REQUIRED

Agree with our
Corporate Values Statement.

Believes in the company's mission: to help people.

Believes in the principles of open source.

Proven ability to lead a team of software engineers.

Demonstrated experience in technical estimation and resource allocation.

Expertise in maintaining engineering quality and security standards.

Familiarity with the WHO method for hiring and talent acquisition.

Knowledge of Manager Tools best practices for team retention.

Ability to implement delegation according to the 5 Levels of Leadership.

Commitment to ongoing role certification and professional development.

Ability to maintain rapid communication and meet strict cycle-time targets.