Technical Team Lead - CT-FNC240724 011/01

Our Client is a multinational aerospace technology and engineering group. With their expansion, they are looking for a Technical Team Lead who will oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. This role ensures adherence to project plans, maintains code quality, and provides technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Role & Responsibilities:

• Lead a Group of Software Engineers:
• Execute the full software development lifecycle.
• Develop existing programs by analyzing and identifying areas for modification.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document, write operational documentation, and maintain software functionality.
• Deploy programs and evaluate feedback.
• Comply with project plans.
• Maintain and improve existing codebases and peer review code changes.
• Investigate and use new technologies where relevant.
• Provide a detailed level of technical assistance to customers.
• Support customers by responding within the designated SLA.
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs.
• Perform impact analysis and coordinate implementation.
• Monitor and improve the system.
• Carry out routine maintenance work.
• Exceed customer expectations by providing outstanding customer service.
• Proactively update customers and ensure they are satisfied with our support service.

• Continual Learning:
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals, and accessing new applications.

• Collaboration and Improvement:
• Work closely with team members and Solution Architects.
• Troubleshoot, debug, and upgrade existing systems.
• Maintain systems by monitoring and correcting software defects.
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures.
• Enhance applications by identifying opportunities for improvement, making recommendations, and designing and implementing systems.
• Support pre-sales and tender proposals.

Requirements:
• Proficiency in programming languages and frameworks, including Java, JavaScript (Node.js and AngularJS), J2EE, and Spring Boot.
• Experience with various operating systems such as Windows and Linux.
• Familiarity with databases such as MS SQL, etc.
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes.
• Proficiency in software engineering tools.
• Ability to document requirements and specifications.
• Proficiency in troubleshooting software issues and debugging a large codebase.
• Advanced troubleshooting and debugging skills, with a passion for problem-solving and investigation.
• Outstanding all-round communication skills and ability to work collaboratively.
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers.
• Ability to manage and grow existing customer relationships by delivering high-quality support.
• Commitment to providing the best experience possible for customers.
• Knowledge of algorithms and data structures.
• A passion for solving problems and providing workable solutions.
• Experience in mission-critical systems is advantageous.