Technical Support (Lenovo ThinkSystem SR650 V3)

Questronix Corporation

Manila, Metro Manila, Philippines contract

Posted: November 26, 2025

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Quick Summary

Provide technical support for Lenovo ThinkSystem SR650 V3 servers in Manila, Philippines, with a focus on hardware diagnostics, installation, and removal of approved Lenovo FRUs/CRUs.

Required Skills

Technical Support Field Support Remote Support Server Installation FRU Replacement Documentation ESD Procedures Ticket Updates

Job Description

Job Description:

• Provide Level 1 field support and Remote support for servers (SR650 V3).
• Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
• Maintain documentation and ensure proper part return per Lenovo standards.
• Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).
• Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo)
• Basic physical installation and removal of hardware components (c/o Lenovo)
• Follow Lenovo hardware manuals and ESD procedures.
• Ticket updates and service documentation.

Requirements:
Qualifications:

• Bachelor's degree in Information Technology. 
• Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. 
• Experience with Lenovo ThinkSystem SR650 V3 servers
• Schedule: 8x5 Support
• Fully Onsite (San Miguel, Manila)

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